Operations Manager Fire & Security
Operations Manager - Fire & Security Hatfield, Hertfordshire Up to £70,000 + Bonus + Car/Allowance + Benefits A leading fire and security specialist in Hertfordshire is seeking an experienced Operations Manager to oversee service and project delivery across a growing technical team. This senior leadership role suits someone who has managed managers, understands the demands of life safety systems, and can drive operational performance across multiple functions. The Role - Operations Manager - Fire & Security You will take full ownership of day-to-day operations, ensuring service and installation teams deliver high-quality work safely, efficiently, and in line with industry standards. Working closely with senior leadership, you will shape processes, develop people, and support the company's continued growth. Key Responsibilities - Operations Manager - Fire & Security - Lead and develop service and project managers across fire and/or security disciplines. - Oversee operational performance, resource planning, and workflow management. - Ensure compliance with relevant standards and best practice across all works. - Drive continuous improvement across processes, systems, and team capability. - Maintain strong client relationships and act as a senior point of escalation. - Support recruitment, onboarding, and development of operational staff. - Report on KPIs, performance, and operational strategy to the senior team. Requirements - Operations Manager - Fire & Security - Background in Fire or Security service or project operations. - Experience managing managers, not just engineers. - Strong leadership, communication, and organisational skills. - Ability to drive performance and implement operational improvements. - Commutable to the Hatfield area. Benefits - Operations Manager - Fire & Security - Salary up to £70,000 - Annual bonus - Company car or allowance - Long-term progression opportunities - Full permanent benefits package Please contact Steven Eley at Fire & Security Careers if you have the right skills and experience