Operations Manager
CV-LibraryCM20, Old Harlow, EssexpermanentPosted: 2 October 2026
Apply NowFTS Group has a Fantastic opportunity to be part of a nationally recognised catering supplies business based in Harlow, Essex. We are excited to be recruiting a Operations Manager for a full time, permanent position with fantastic benefits.
Job Details:
* Monday to Friday
* Hours vary dependant on business needs
* Generally based on 8 hours per day
* Salary: £54,366.00 per annum + 10% OTE
* Anuual Leave: 28 days per annum including bank holidays
* Location: Harlow, Essex
Key Responsibilities:
Finance
* Develop an annual site budget for submission to senior management.
* Ensure that warehouse and Transport operational costs are maintained within the agreed budget.
* Provide regular and ad hoc operational reports as requested.
Leadership
* Manage Recruitment, inductions, development and retention of staff to the required or agreed numbers and calibre.
* Continuously assess staff against indentified performance criteria and address any issues of performance in line with company policies.
* Ensure reporting and any subsequent training requirements are met and regularly reviewed.
* Ensure regular reviews with all colleagues including an Annual Review are completed in line with Bunzl policies.
* Creates an environment in which managers feel motivated to do their best work and empowered to make decisions relevant to their area of responsibility.
* Recognises and rewards high performance whilst dealing with poor performance in appropriate manner.
* Implement and Drive site engagement through local and business initiatives.
* Ensure attendance levels are managed in line with current Company standards.
* Ensure all disciplinary investigations are detailed, fair and consistent. Be able to carry out disciplinary, grievance and appeal hearings up to and including dismissal.
Operational Efficiencies
* Manage resources across the branch to optimise business results.
* Monitor the effective implementation of any policy or process changes.
* Manage branch performance in line with the business KPI’s and targets.
* Identify, propose, and deliver continuous improvement plans across all operational activities.
Customer Service
* Ensure customer service levels are met against company objectives, through measuring and taking corrective action where necessary.
Health and Safety
* Constantly manage colleague health and safety through regular, scheduled and noted welfare meetings.
* Maintain fleet operations in line with legal requirements and Bunzl SHEQ and transport policy.
* Ensures compliance with all relevant HR, Security, SHEQ policies and procedures.
* Ensure all accident and near misses are reported in line with company policy.
Essential Skills:
* High-level management experience within a transport and warehousing environment.
* Knowledge of regulatory compliance related to transportation and warehousing.
* High-level budgeting/financial planning experience within a transport and warehousing environment.
Please submit your CV to apply
Job Details:
* Monday to Friday
* Hours vary dependant on business needs
* Generally based on 8 hours per day
* Salary: £54,366.00 per annum + 10% OTE
* Anuual Leave: 28 days per annum including bank holidays
* Location: Harlow, Essex
Key Responsibilities:
Finance
* Develop an annual site budget for submission to senior management.
* Ensure that warehouse and Transport operational costs are maintained within the agreed budget.
* Provide regular and ad hoc operational reports as requested.
Leadership
* Manage Recruitment, inductions, development and retention of staff to the required or agreed numbers and calibre.
* Continuously assess staff against indentified performance criteria and address any issues of performance in line with company policies.
* Ensure reporting and any subsequent training requirements are met and regularly reviewed.
* Ensure regular reviews with all colleagues including an Annual Review are completed in line with Bunzl policies.
* Creates an environment in which managers feel motivated to do their best work and empowered to make decisions relevant to their area of responsibility.
* Recognises and rewards high performance whilst dealing with poor performance in appropriate manner.
* Implement and Drive site engagement through local and business initiatives.
* Ensure attendance levels are managed in line with current Company standards.
* Ensure all disciplinary investigations are detailed, fair and consistent. Be able to carry out disciplinary, grievance and appeal hearings up to and including dismissal.
Operational Efficiencies
* Manage resources across the branch to optimise business results.
* Monitor the effective implementation of any policy or process changes.
* Manage branch performance in line with the business KPI’s and targets.
* Identify, propose, and deliver continuous improvement plans across all operational activities.
Customer Service
* Ensure customer service levels are met against company objectives, through measuring and taking corrective action where necessary.
Health and Safety
* Constantly manage colleague health and safety through regular, scheduled and noted welfare meetings.
* Maintain fleet operations in line with legal requirements and Bunzl SHEQ and transport policy.
* Ensures compliance with all relevant HR, Security, SHEQ policies and procedures.
* Ensure all accident and near misses are reported in line with company policy.
Essential Skills:
* High-level management experience within a transport and warehousing environment.
* Knowledge of regulatory compliance related to transportation and warehousing.
* High-level budgeting/financial planning experience within a transport and warehousing environment.
Please submit your CV to apply