Operations Manager
CV-LibraryBexley, Greater LondonpermanentPosted: 21 September 2026
Apply NowOperations Manager
Salary: £70,000 - £80,000
Location: Sidcup, Kent
Hours: 7am - 4pm
Benefits: Bonus | 25 days' holiday + bank holidays | Free food & drink | Free fuel for electric vehicles | 10% matched pension
Role Purpose
The UK Operations Manager will take overall responsibility for the day-to-day leadership, performance and continuous improvement of the Sidcup warehouse and logistics facility.
This is a broad operational leadership role covering production, warehouse, logistics, planning, quality and HSE. The successful candidate will ensure the site operates safely, efficiently and cost-effectively while delivering against customer, quality and business KPIs and developing a high-performing team.
Key Responsibilities
* Take overall responsibility for the safe, efficient and profitable running of the site, delivering the operational strategy and business objectives.
* Lead, coach and develop managers, supervisors and team leaders across production, warehouse, logistics, planning and quality.
* Oversee production and warehouse operations, ensuring customer, quality and delivery targets are consistently achieved.
* Drive continuous improvement using Lean, 5S, Kaizen, root cause analysis and KPI data to improve productivity and efficiency.
* Own production, warehouse and labour planning, balancing demand, capacity and resource requirements.
* Oversee the safe and efficient handling, storage and movement of goods, ensuring stock accuracy and effective use of warehouse space and MHE.
* Lead site quality, maintaining appropriate Quality Management Systems, monitoring KPIs and driving corrective action.
* Take overall responsibility for HSE, ensuring legislative compliance, effective risk management and a strong safety culture.
* Manage the operational budget, controlling costs and identifying opportunities to improve efficiency and profitability.
* Work closely with Commercial, Procurement and Customer Service to align operational planning with customer and business requirements.
* Monitor and report on key operational, production, quality, HSE, warehouse and service KPIs, providing insight to senior management.
* Ensure compliance with relevant legal, regulatory and company requirements, supporting internal and external audits.
* Manage employee relations alongside HR, including performance, absence, disciplinary and grievance matters, while promoting a positive and inclusive culture.
Skills, Experience & Qualifications
* Proven experience in a senior Operations, Warehouse, Logistics or Manufacturing Management role within a manufacturing, warehousing, distribution or FMCG environment.
* Strong experience across production, warehouse/logistics, quality, HSE and planning/scheduling.
* Experience leading and developing multi-disciplinary operational teams.
* Experience managing budgets and delivering cost, productivity and efficiency improvements.
* Experience working with Quality Management Systems, ideally ISO 9001, and CAPA processes.
* Strong knowledge of UK health and safety legislation and warehouse operating standards.
* Relevant degree or equivalent experience in Operations Management, Logistics, Supply Chain, Engineering or a related discipline.
* NEBOSH/ IOSH Certificates or working towards.
* Strong leadership and people management skills with the ability to motivate, develop and empower teams.
* Data-driven, with experience using WMS/ERP systems and KPI reporting.
* Hands-on, resilient and comfortable working in a fast-paced operational environment.
* Full UK driving licence where travel between sites is required
Salary: £70,000 - £80,000
Location: Sidcup, Kent
Hours: 7am - 4pm
Benefits: Bonus | 25 days' holiday + bank holidays | Free food & drink | Free fuel for electric vehicles | 10% matched pension
Role Purpose
The UK Operations Manager will take overall responsibility for the day-to-day leadership, performance and continuous improvement of the Sidcup warehouse and logistics facility.
This is a broad operational leadership role covering production, warehouse, logistics, planning, quality and HSE. The successful candidate will ensure the site operates safely, efficiently and cost-effectively while delivering against customer, quality and business KPIs and developing a high-performing team.
Key Responsibilities
* Take overall responsibility for the safe, efficient and profitable running of the site, delivering the operational strategy and business objectives.
* Lead, coach and develop managers, supervisors and team leaders across production, warehouse, logistics, planning and quality.
* Oversee production and warehouse operations, ensuring customer, quality and delivery targets are consistently achieved.
* Drive continuous improvement using Lean, 5S, Kaizen, root cause analysis and KPI data to improve productivity and efficiency.
* Own production, warehouse and labour planning, balancing demand, capacity and resource requirements.
* Oversee the safe and efficient handling, storage and movement of goods, ensuring stock accuracy and effective use of warehouse space and MHE.
* Lead site quality, maintaining appropriate Quality Management Systems, monitoring KPIs and driving corrective action.
* Take overall responsibility for HSE, ensuring legislative compliance, effective risk management and a strong safety culture.
* Manage the operational budget, controlling costs and identifying opportunities to improve efficiency and profitability.
* Work closely with Commercial, Procurement and Customer Service to align operational planning with customer and business requirements.
* Monitor and report on key operational, production, quality, HSE, warehouse and service KPIs, providing insight to senior management.
* Ensure compliance with relevant legal, regulatory and company requirements, supporting internal and external audits.
* Manage employee relations alongside HR, including performance, absence, disciplinary and grievance matters, while promoting a positive and inclusive culture.
Skills, Experience & Qualifications
* Proven experience in a senior Operations, Warehouse, Logistics or Manufacturing Management role within a manufacturing, warehousing, distribution or FMCG environment.
* Strong experience across production, warehouse/logistics, quality, HSE and planning/scheduling.
* Experience leading and developing multi-disciplinary operational teams.
* Experience managing budgets and delivering cost, productivity and efficiency improvements.
* Experience working with Quality Management Systems, ideally ISO 9001, and CAPA processes.
* Strong knowledge of UK health and safety legislation and warehouse operating standards.
* Relevant degree or equivalent experience in Operations Management, Logistics, Supply Chain, Engineering or a related discipline.
* NEBOSH/ IOSH Certificates or working towards.
* Strong leadership and people management skills with the ability to motivate, develop and empower teams.
* Data-driven, with experience using WMS/ERP systems and KPI reporting.
* Hands-on, resilient and comfortable working in a fast-paced operational environment.
* Full UK driving licence where travel between sites is required