Parking Administrator
CV-LibraryGlenfield, LeicestershiretemporaryPosted: 29 April 2026
Apply NowOur public sector client are looking for a Parking Administrator to join them
Location – Glenfield (Hybrid rota once trained)
Pay Rate - £13.91ph
Purpose
Provide administrative support for parking enforcement and permit services, acting as a first point of contact, processing payments, handling enquiries, and ensuring compliance with legislation and deadlines.
Key Responsibilities
* Handle enquiries on parking enforcement and permits, including difficult customer interactions
* Process PCNs and permit applications, including payments and reconciliations
* Investigate and resolve queries, including decisions on PCN cancellations
* Manage case progression and issue correspondence in line with procedures
* Process legal documentation and liaise with DVLA
* Prepare case files for appeals, tribunals, and court proceedings
* Administer enforcement processes including debt recovery and bailiff liaison
* Produce reports and maintain accurate records
* Work collaboratively and support team operations
Key Requirements
Qualifications & Experience
* NVQ Level 3 (or equivalent) or relevant experience
* Administrative/financial experience
* Experience dealing with the public, including challenging situations
* Strong IT skills, including spreadsheets and databases
Skills
* Strong communication and customer service skills
* Ability to work under pressure and meet deadlines
* Good organisational and prioritisation skills
* High attention to detail
Knowledge (Desirable)
* Parking enforcement legislation
Other
* Commitment to equality, confidentiality, and data protection
* Duties may vary in line with service needs
Location – Glenfield (Hybrid rota once trained)
Pay Rate - £13.91ph
Purpose
Provide administrative support for parking enforcement and permit services, acting as a first point of contact, processing payments, handling enquiries, and ensuring compliance with legislation and deadlines.
Key Responsibilities
* Handle enquiries on parking enforcement and permits, including difficult customer interactions
* Process PCNs and permit applications, including payments and reconciliations
* Investigate and resolve queries, including decisions on PCN cancellations
* Manage case progression and issue correspondence in line with procedures
* Process legal documentation and liaise with DVLA
* Prepare case files for appeals, tribunals, and court proceedings
* Administer enforcement processes including debt recovery and bailiff liaison
* Produce reports and maintain accurate records
* Work collaboratively and support team operations
Key Requirements
Qualifications & Experience
* NVQ Level 3 (or equivalent) or relevant experience
* Administrative/financial experience
* Experience dealing with the public, including challenging situations
* Strong IT skills, including spreadsheets and databases
Skills
* Strong communication and customer service skills
* Ability to work under pressure and meet deadlines
* Good organisational and prioritisation skills
* High attention to detail
Knowledge (Desirable)
* Parking enforcement legislation
Other
* Commitment to equality, confidentiality, and data protection
* Duties may vary in line with service needs