Performance Operations Manager

A1 Jobs has an excellent opportunity for a Performance Operations Manager to join our client’s team, providing a fantastic platform to contribute to a dynamic and expanding organisation.

This role will be working alongside the management team and responsibilities will include being accountable for delivery of key commercial KPIs, while ensuring compliant, high-quality advice standards are maintained.

You will lead and develop Managers to deliver high performance within a compliant advice framework

You will take full ownership of delivery across various areas in the business including :-

* Weekly commitment numbers

* DMP volumes

* Insurance performance

* Monthly scheduling targets

* Monitor daily/weekly performance

* Identify gaps and implement corrective actions

* Ensure consistency of output across teams

* Identify underperformance and implement structured improvement plans that address both results and conduct

* Scale high-performing teams through best practice sharing and consistent leadership standards

The suited candidate should be experienced in the following areas:-

* Management at senior level in a high-volume sales environment

* Proven delivery against weekly and monthly KPIs

* Strong sales leadership and coaching background

* Experience in performance management and driving results

* Comfortable operating in a regulated environment

Preferred:

* Experience managing multi-site or multi-region teams

* Strong data and performance analysis capability