Planner Scheduler

Fraser Edwards are recruiting on behalf of a well-established Facilities Management company for a Planner & Scheduler to join their team. This is a busy, office-based coordination role responsible for managing both Planned Preventative Maintenance (PPM) and reactive maintenance works across multiple contracts, including railway environments. You will play a key part in ensuring engineers are effectively scheduled, jobs are accurately logged, and service level agreements are consistently achieved. Duties: * Planning, scheduling and reallocating PPM and reactive maintenance works * Raising remedial and reactive jobs as required * Logging faults received via phone and email onto the CAFM system * Monitoring jobs through to completion, ensuring KPIs and SLAs are met * Liaising daily with engineers, subcontractors and clients * Reviewing and checking engineer worksheets for accuracy * Chasing outstanding paperwork and closing down completed jobs * Producing client reports and performance spreadsheets within set deadlines * Managing shared mailboxes and handling incoming and outgoing calls The role covers fabric, mechanical and electrical maintenance, so previous experience within Facilities Management or a similar environment would be advantageous. The Ideal Candidate * Previous experience as a Planner, Scheduler or Maintenance Coordinator * Experience planning and allocating engineers * Knowledge of facilities maintenance (desirable) * Experience using CAFM systems * Strong administrative skills and attention to detail * Excellent communication and customer service skills * Ability to work under pressure and prioritise effectively * Proactive, professional and self-motivated Role details: * Monday to Friday * 40 hours per week * Office-based role * Free on-site parking * Career progression opportunities