Principal Officer - Repairs - Housing
CV-LibraryLE11, Loughborough, LeicestershirecontractPosted: 4 June 2026
Apply NowPrincipal Officer – Repairs
Location: Local Authority
Contract: 6 months (with potential extension)
Aatom Recruitment is currently seeking an experienced Principal Officer – Repairs to join a local authority on an initial 6-month contract, with the possibility of extension.
About the Role
This is a key leadership role responsible for delivering a high-quality, customer-focused repairs service. You will lead operational teams, manage contractor performance, and drive continuous improvement across the repairs and maintenance function.
Key Responsibilities
* Lead and manage the responsive repairs service, ensuring strong performance from in-house teams and contractors
* Oversee business support functions across repairs and voids
* Manage repairs cases from identification through to completion
* Handle disrepair cases and customer complaints
* Monitor performance and implement service improvements
* Ensure compliance with health and safety and relevant regulations
* Analyse performance data and report on outcomes
* Support internal teams and maintain effective stakeholder communication
* Deputise for the Repairs and Investment Manager when required
Key Requirements
* Experience managing property repairs services within housing or local authority
* Strong knowledge of contractor and repairs management
* Experience leading and developing teams
* Ability to manage budgets, resources, and risk
* Knowledge of construction health and safety legislation
* Strong analytical and reporting skills
* Excellent communication and stakeholder management
Qualifications
* Relevant construction qualification (e.g. RICS, CIOB) or equivalent experience
* Evidence of continued professional development desirable
Additional Information
* Full UK driving licence and access to a vehicle required
* Opportunity within a collaborative local authority environment
* Contract with potential for extension
Location: Local Authority
Contract: 6 months (with potential extension)
Aatom Recruitment is currently seeking an experienced Principal Officer – Repairs to join a local authority on an initial 6-month contract, with the possibility of extension.
About the Role
This is a key leadership role responsible for delivering a high-quality, customer-focused repairs service. You will lead operational teams, manage contractor performance, and drive continuous improvement across the repairs and maintenance function.
Key Responsibilities
* Lead and manage the responsive repairs service, ensuring strong performance from in-house teams and contractors
* Oversee business support functions across repairs and voids
* Manage repairs cases from identification through to completion
* Handle disrepair cases and customer complaints
* Monitor performance and implement service improvements
* Ensure compliance with health and safety and relevant regulations
* Analyse performance data and report on outcomes
* Support internal teams and maintain effective stakeholder communication
* Deputise for the Repairs and Investment Manager when required
Key Requirements
* Experience managing property repairs services within housing or local authority
* Strong knowledge of contractor and repairs management
* Experience leading and developing teams
* Ability to manage budgets, resources, and risk
* Knowledge of construction health and safety legislation
* Strong analytical and reporting skills
* Excellent communication and stakeholder management
Qualifications
* Relevant construction qualification (e.g. RICS, CIOB) or equivalent experience
* Evidence of continued professional development desirable
Additional Information
* Full UK driving licence and access to a vehicle required
* Opportunity within a collaborative local authority environment
* Contract with potential for extension