Project Administrator
CV-LibraryDudley, West Midlands (County)permanentPosted: 7 July 2026
Apply NowAn exciting opportunity has arisen to join a well-established and reputable glass and glazing company as a Project Administrator. We are looking for an organised, customer-focused individual to support the day-to-day administration of customer projects, ensuring a smooth process from initial enquiry through to completion.
This is a varied and fast-paced role where you'll be the key link between customers, suppliers, and the internal team, providing excellent service and ensuring projects run efficiently.
Key Responsibilities
* Answer customer enquiries via telephone and welcome walk-in customers.
* Gather customer requirements and prepare accurate quotations.
* Process customer orders and ensure all project information is recorded correctly.
* Purchase stock and liaise with suppliers to support project requirements.
* Monitor the progress of customer orders and maintain accurate records.
* Keep customers informed throughout the order process, providing regular updates.
* Notify customers when orders are ready for collection or delivery.
* Liaise with colleagues and suppliers to ensure projects are completed on time.
* Provide administrative support to ensure the smooth running of multiple projects.
* Deliver a high standard of customer service while managing enquiries and resolving issues promptly.
What We're Looking For
* Previous administration or project administration experience is desirable.
* Excellent customer service and communication skills.
* Good IT skills and confidence using Microsoft Office and office-based systems.
* Strong organisational skills with the ability to manage multiple tasks and priorities.
* Excellent attention to detail and a proactive approach to problem-solving.
* Ability to work independently as well as part of a team.
* A full UK driving licence is essential.
What We Offer
* A permanent, full-time position based in Dudley.
* Monday to Friday working hours (8:00am – 5:00pm).
* A friendly, supportive, and professional working environment.
* Opportunities for training, development, and career progression.
* Competitive salary based on experience
This is a varied and fast-paced role where you'll be the key link between customers, suppliers, and the internal team, providing excellent service and ensuring projects run efficiently.
Key Responsibilities
* Answer customer enquiries via telephone and welcome walk-in customers.
* Gather customer requirements and prepare accurate quotations.
* Process customer orders and ensure all project information is recorded correctly.
* Purchase stock and liaise with suppliers to support project requirements.
* Monitor the progress of customer orders and maintain accurate records.
* Keep customers informed throughout the order process, providing regular updates.
* Notify customers when orders are ready for collection or delivery.
* Liaise with colleagues and suppliers to ensure projects are completed on time.
* Provide administrative support to ensure the smooth running of multiple projects.
* Deliver a high standard of customer service while managing enquiries and resolving issues promptly.
What We're Looking For
* Previous administration or project administration experience is desirable.
* Excellent customer service and communication skills.
* Good IT skills and confidence using Microsoft Office and office-based systems.
* Strong organisational skills with the ability to manage multiple tasks and priorities.
* Excellent attention to detail and a proactive approach to problem-solving.
* Ability to work independently as well as part of a team.
* A full UK driving licence is essential.
What We Offer
* A permanent, full-time position based in Dudley.
* Monday to Friday working hours (8:00am – 5:00pm).
* A friendly, supportive, and professional working environment.
* Opportunities for training, development, and career progression.
* Competitive salary based on experience