Quality Assurance Manager
This role is central to ensuring that quality standards are embedded from pre-construction through to handover, with a strong focus on planning, compliance, assurance, and continuous improvement rather than standalone inspection.
Key Responsibilities
Quality Planning & System Governance
* Ensure all projects have approved Project Quality Plans (PQP) and Inspection & Test Plans (ITP) in place prior to commencement
* Confirm PQPs and ITPs are tailored to project scope, risks, and programme
* Define and govern quality hold points, ensuring full compliance across project teams
* Embed quality requirements throughout the full project lifecycle
Digital Quality Systems
* Configure and maintain Guildmore’s digital quality systems in line with project requirements
* Support site and project teams with system setup and ongoing use
* Ensure consistency, accuracy, and audit readiness of quality records
Assurance, Monitoring & Audit
* Deliver a structured programme of audits and quality assurance reviews
* Monitor trends, identify risks, and escalate issues where required
* Ensure non-conformances and defects are recorded and closed out effectively
* Provide regular reporting to Operations and the Group Head of Quality
Leadership, Training & Support
* Train and support Project Managers, Site Managers, and supply chain partners
* Promote right-first-time delivery and a proactive quality culture
* Lead or support project quality meetings and reviews
Collaboration & Stakeholder Engagement
* Work closely with SHEQ teams to ensure aligned compliance outcomes
* Engage confidently with clients, consultants, and subcontractors
* Support audits, inspections, and handover processes
Skills & Experience
* Proven experience in quality management, QA, or technical compliance within construction or property services
* Strong knowledge of UK construction standards, building regulations, and contracts
* Experience developing and managing PQP and ITP frameworks
* Ability to interpret drawings, specifications, and technical requirements
* Main contractor experience (desirable)
What We Offer
* Competitive salary and benefits package
* Supportive, family-owned company culture
* Opportunities for career progression and professional development