Receptionist / Administration Assistant
CV-LibraryWF10, Castleford, City and Borough of WakefieldpermanentPosted: 10 April 2026
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Pyramid8 are supporting a growing fast paced in business in Castleford. We are seeking a professional and highly organised Receptionist / Administration Assistant to support the day-to-day operations of our business. This is a key front-of-house and administrative role, responsible for delivering a high-quality service to clients, visitors, and colleagues while ensuring the smooth running of office functions. The successful candidate will demonstrate professionalism, accuracy, and confidentiality at all times.
Key Responsibilities
Reception & Communication
* Act as the first point of contact for clients and visitors, providing a welcoming and professional service
* Manage incoming calls, emails, and correspondence efficiently
* Liaise with clients, third parties, management, and colleagues across the business
* Communicate clearly and effectively, both verbally and in writing
Administration
* Provide administrative support across all areas of the business
* Maintain accurate records using internal systems and processes
* Prepare, draft, and format documents as required
* Handle confidential and sensitive information with discretion
* Support health & safety responsibilities
* Deliver a timely, professional, and high-quality service at all times
Client Relations
* Communicate effectively with clients and external parties
* Demonstrate empathy and understanding in all interactions
* Build trust and inspire confidence with clients and professionals
Person Specification
Essential Skills & Experience
* Strong written and verbal communication skills
* Excellent interpersonal skills with a professional and empathetic approach
* Ability to manage workload, prioritise tasks, and meet deadlines
* High attention to detail
* Ability to multitask and remain calm under pressure
* Self-motivated with a proactive approach and strong team ethic
* Flexible approach to working hours when required
Desirable
* Previous experience in a similar office-based role
* Ability to build and maintain strong working relationships
* Professional, reliable, and adaptable
* Commitment to organisational values and success
Pyramid8 are supporting a growing fast paced in business in Castleford. We are seeking a professional and highly organised Receptionist / Administration Assistant to support the day-to-day operations of our business. This is a key front-of-house and administrative role, responsible for delivering a high-quality service to clients, visitors, and colleagues while ensuring the smooth running of office functions. The successful candidate will demonstrate professionalism, accuracy, and confidentiality at all times.
Key Responsibilities
Reception & Communication
* Act as the first point of contact for clients and visitors, providing a welcoming and professional service
* Manage incoming calls, emails, and correspondence efficiently
* Liaise with clients, third parties, management, and colleagues across the business
* Communicate clearly and effectively, both verbally and in writing
Administration
* Provide administrative support across all areas of the business
* Maintain accurate records using internal systems and processes
* Prepare, draft, and format documents as required
* Handle confidential and sensitive information with discretion
* Support health & safety responsibilities
* Deliver a timely, professional, and high-quality service at all times
Client Relations
* Communicate effectively with clients and external parties
* Demonstrate empathy and understanding in all interactions
* Build trust and inspire confidence with clients and professionals
Person Specification
Essential Skills & Experience
* Strong written and verbal communication skills
* Excellent interpersonal skills with a professional and empathetic approach
* Ability to manage workload, prioritise tasks, and meet deadlines
* High attention to detail
* Ability to multitask and remain calm under pressure
* Self-motivated with a proactive approach and strong team ethic
* Flexible approach to working hours when required
Desirable
* Previous experience in a similar office-based role
* Ability to build and maintain strong working relationships
* Professional, reliable, and adaptable
* Commitment to organisational values and success