Receptionist
Job Title: Office Secretary / Receptionist Location: On-site Salary: £28,000 – £30,000 per annum Hours: Monday to Friday, 08:30 – 17:00 (1-hour lunch break, 13:00 – 14:00) About the Role We are seeking a highly organised and professional Office Secretary / Receptionist to join our Administration Department. This is a key front-of-house and administrative role, acting as the first point of contact for visitors and supporting the wider team with day-to-day office operations. Key Responsibilities * Answering incoming calls and transferring them using the Microsoft Teams telephone system * Managing voicemail and responding to messages promptly * Typing correspondence and documents for various departments * Organising and coordinating meetings, events, and travel arrangements * Greeting visitors, managing sign-in procedures, and directing them to meeting rooms * Preparing meeting rooms and arranging refreshments for client meetings * Organising internal lunches and making reservations when required * Managing incoming and outgoing post * Distributing electronic communications * Maintaining accurate records in the document management system * Supporting the transition to a paperless office by digitising documents * Keeping Outlook contacts up to date * Ordering office consumables as needed * Ensuring reception and communal areas are tidy and presentable at all times * General office administration and ad hoc duties as required Skills & Experience * Strong written and verbal communication skills * Good numerical ability * Proficient in Microsoft Office 365 (especially Word) * Confident in producing professional correspondence and documents * Good touch-typing speed * Relevant training or qualifications (desirable) Personal Attributes * High level of confidentiality and discretion * Proactive with a willingness to take responsibility * Strong sense of accountability for own work * Effective communicator who is comfortable asking for support when needed * Receptive to feedback and willing to learn * Adaptable and open to change * Able to work both independently and as part of a team