Receptionist

CV-LibraryLetchworthcontractPosted: 1 June 2026
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Receptionist

A Shared Workspace Receptionist serves as the primary point of contact for members, guests, and prospective clients. This role requires previous receptionist experience and strong customer‑service skills to maintain a polished, efficient, and welcoming environment.

Must be available to work between 8th and 22nd July.

Key Responsibilities

Front‑desk operations — greet members and visitors, manage check‑ins, handle enquiries, and maintain a professional reception area.

Member support — assist with workspace bookings, troubleshoot access issues, and provide day‑to‑day help to ensure a smooth member experience.

Call and email management — answer and route calls, respond to enquiries, and manage general inboxes.

Workspace coordination — oversee meeting room schedules, prepare spaces for bookings, and liaise with cleaning or facilities teams.

Tours and onboarding — support community managers by welcoming prospective clients and assisting with new‑member orientation.

Administrative support — handle mail, deliveries, filing, and basic office tasks.

Required Experience

Previous receptionist experience in a customer‑facing environment (shared workspace, hospitality, corporate office, or similar).

Strong communication, multitasking, and organisational skills.

Confident using booking systems, email platforms, and basic office software.

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