Residential Support Worker

Job Title: Tenant Liaison Officer Location: Sheffield Rate: £18.50 per hour Contract: Ongoing (Immediate Start) We are currently recruiting for an experienced Tenant Liaison Officer to join a respected regional contractor delivering a major decarbonisation programme across Sheffield and the surrounding areas. This is an excellent opportunity to join a well-established and highly regarded company, known for having a strong pipeline of work in the region and a positive, supportive working environment. The scheme offers a steady, long-term workload, with the potential to run for up to three years, providing strong job security and continuity. Key Responsibilities: * Act as the key point of contact between residents and the site team * Keep tenants fully informed of works, timelines, and any disruptions * Handle resident queries and complaints professionally and efficiently * Support the successful delivery of retrofit and decarbonisation works * Build and maintain positive relationships with tenants and stakeholders * Keep clear and accurate records of all communications Requirements: * Valid CSCS card (essential) * Previous experience in a Tenant Liaison Officer role within construction or social housing * Excellent communication and people skills * Ability to work independently and manage workload effectively * Proactive and empathetic approach when dealing with residents What’s on Offer: * Competitive rate of £18.50 per hour * Immediate start available * Long-term opportunity with consistent work * Work with a great company that has a strong reputation locally * Projects based in and around Sheffield, offering regional stability If you are an experienced TLO looking for a long-term role with a reputable contractor, apply now to secure your place on this exciting programme