Responsive Repairs Supervisor

Responsive Repair Supervisor Location: High Wycombe Salary: £45,000 per annum Hours: 40 hours per week + Call Out & Overtime Benefits: Company Van & Fuel Card Overview: We are recruiting for a hands-on Working Supervisor to support a social housing provider delivering responsive maintenance and project works across occupied residential properties. This role combines trade expertise with day-to-day supervision. You will lead from the front, supporting a team of operatives while ensuring works are delivered safely, efficiently, and to the required quality and compliance standards. The Role You will manage a team of approximately 12-13 operatives, acting as the first point of contact for operational matters and ensuring service delivery meets KPI, compliance, and resident satisfaction targets. Supervision & Work Delivery Supervise works through regular site visits, ensuring jobs are completed safely, on time, and to specification Act as the main operational contact within your area, escalating issues where required Monitor operative performance including productivity, quality of work, tablet usage, and timekeeping Carry out quality assurance checks on completed jobs Provide technical support, fault diagnosis, and assistance with complex repairs Support parts logistics and provide hands-on site assistance where required Assist in resolving customer complaints and service-related issues Health, Safety & Compliance Ensure full compliance with Health & Safety legislation including CDM Regulations and COSHH Deliver toolbox talks and safety briefings Maintain accurate H&S records including permits, near-miss logs, and incident reporting Promote a proactive safety culture across the team Complete weekly checks on tools, equipment, and materials Ensure accurate and timely updates are recorded on the CAFM/job management system About You We are looking for a credible, hands-on supervisor with strong technical knowledge and the confidence to lead from the front in occupied domestic properties. Essential Requirements: SSSTS (minimum) - SMSTS desirable Valid CSCS Supervisor Card Recognised trade qualification (City & Guilds / NVQ Level 2 or 3) Proven experience as a Working Supervisor / Working Foreman in responsive maintenance Experience in occupied residential repairs, including urgent works and in-day replanning Strong knowledge of Health & Safety legislation and safe systems of work Experience working in KPI-driven environments focused on quality and compliance Experience using CAFM/job management systems (e.g. Maximo, Optimise) Full UK Driving Licence Eligible for, or currently holding, Security Clearance (SC) This is an excellent opportunity to join a stable contract within social housing, offering long-term prospects and additional earning potential through overtime and call-out. Please sumbit your CV to this job application if this postion is of interest to you