Retail Operations Manager

We are seeking an outstanding Retail Operations Manager to lead our award-winning and fast-growing farm shop at an exciting stage of expansion. Following a significant renovation, the shop now includes a stunning cheese room, expanded deli and butchery, and enhanced retail space – with substantial opportunity for continued growth across the wider business. This is a senior, hands-on leadership role with full operational responsibility. You will oversee the day-to-day running of the farm shop and associated retail areas, ensuring exceptional customer experience, strong financial performance, compliance excellence and impeccable standards. We are looking for a commercially astute, food-driven leader who thrives in a busy retail environment and takes pride in maintaining high standards across people, product and presentation. Key areas of responsibilities: * Operational Leadership * Financial and Commercial Management * Retail across wider business * Food, Specialist and Events * Team Management and Development * Compliance, Health and Safety * Maintenance and Facilities Oversight Full-time - On Site (Tuesday–Saturday) Sunday & Monday's off! (45 hours per week). Hours can be worked early and finish early (e.g. 7:30am - 3pm) or standard hours open to discussion