Sales Administrator
Key Accountabilities for the Sales Administrator:
Process customer orders, including inputting and liaising with other departments to ensure deadlines are met
Manage incoming calls and emails
Prepare documents and reports as required
Update customer database
Manage the Amazon product catalogue
Monitor stock levels
Ensure product listings are accurate
Attend meetings with Amazon Vendor Manager
Work with external marketing agency to ensure product listings and imagery
Create and send out customer invoices
Raise POs
Track orders, follow upKey Competencies for the Sales Administrator:
Strong communication skills
Solid rapport building skills, at all levels
Experience of working in a sales support, administration role, from order processing through to delivery
Be able to demonstrate excellent levels of customer service, including conflict resolution
Knowledge of buying groups would be beneficial
Proficient in Microsoft Office
Experience in Sage accounting would be an advantage
Comfortable learning new software
Highly organised, able to work on multiple tasks at any one time and thrive under pressure
Meticulous attention to detail and accurate
Good interpersonal skills
Strategic problem solver
Adaptable in a changing environment
Own transport essentialWhat's in it for you
Salary of between £25,500 and £28,000
Flexible, hybrid working with one day in the office
Early finish on a Friday
25 days annual leave plus bank holidays
Pension
Health Sheild
Opportunities for training and development