Sales Coordinator
CV-LibraryRichmond upon Thames, Greater LondonpermanentPosted: 25 March 2026
Apply NowAftermarket Sales Coordinator
* Efficiently process customer orders and enquiries through all communication channels.
* Support the promotion of spare parts and service offerings.
* Maintain and manage administrative systems in line with ISO 9001 standards, ensuring full traceability, compliance, and recommending improvements where needed.
* Respond to internal and external enquiries regarding customer history and records.
* Identify opportunities to grow spare parts and service sales, and share relevant leads with appropriate teams.
* Negotiate with customers when required to secure additional sales.
* Conduct regular follow-ups on all aftermarket quotations.
* Assist in coordinating proactive aftermarket sales activities, particularly for export business.
* Send introductory communications following machine sales.
* Collaborate with machine sales teams to increase aftermarket product sales.
* Support the execution of promotional campaigns alongside the marketing department.
* Analyse data to identify key opportunities for business growth.
* Develop, coordinate, and manage remeshing and servicing contracts.
* Monitor and report on business trends, including identifying declines in activity.
* Carry out any additional duties as assigned by the Head of Sales Division.
The successful Internal Sales Coordinator will have:
• Bachelor’s degree, ideally in a technical field or a business degree combined with a technical background.
• Excellent written and verbal business communication skills with attention to detail.
• Ability to work as an individual as well as a team player with good interpersonal skills and customer focus.
• A good knowledge of the Microsoft Office suite of products
• A good understanding and working knowledge of CRM & ERP software.
• English. Any additional language would be very useful.
Package
• Generous profit-sharing bonus
• Private Pension plan
• Comprehensive training program
• Future progress/development
Basic salary of £23,000 + 10% guaranteed bonus + £1,000/year cost of living allowance = £26,300.
+ Additional Commission
Year 1 - £35,000 OTE
UK PASSPORT PREFERRED
* Efficiently process customer orders and enquiries through all communication channels.
* Support the promotion of spare parts and service offerings.
* Maintain and manage administrative systems in line with ISO 9001 standards, ensuring full traceability, compliance, and recommending improvements where needed.
* Respond to internal and external enquiries regarding customer history and records.
* Identify opportunities to grow spare parts and service sales, and share relevant leads with appropriate teams.
* Negotiate with customers when required to secure additional sales.
* Conduct regular follow-ups on all aftermarket quotations.
* Assist in coordinating proactive aftermarket sales activities, particularly for export business.
* Send introductory communications following machine sales.
* Collaborate with machine sales teams to increase aftermarket product sales.
* Support the execution of promotional campaigns alongside the marketing department.
* Analyse data to identify key opportunities for business growth.
* Develop, coordinate, and manage remeshing and servicing contracts.
* Monitor and report on business trends, including identifying declines in activity.
* Carry out any additional duties as assigned by the Head of Sales Division.
The successful Internal Sales Coordinator will have:
• Bachelor’s degree, ideally in a technical field or a business degree combined with a technical background.
• Excellent written and verbal business communication skills with attention to detail.
• Ability to work as an individual as well as a team player with good interpersonal skills and customer focus.
• A good knowledge of the Microsoft Office suite of products
• A good understanding and working knowledge of CRM & ERP software.
• English. Any additional language would be very useful.
Package
• Generous profit-sharing bonus
• Private Pension plan
• Comprehensive training program
• Future progress/development
Basic salary of £23,000 + 10% guaranteed bonus + £1,000/year cost of living allowance = £26,300.
+ Additional Commission
Year 1 - £35,000 OTE
UK PASSPORT PREFERRED