Sales Support Administrator

Salary: £26,000-£28,000 + Bonus Location: Dundee (Free On‑Site Parking) Contract: Permanent, Full Time Hours: Monday-Friday, 08:45-17:15 About the Role This is an excellent opportunity to join a busy, customer‑focused team where you will play a key part in supporting sales activity and ensuring customers receive a first‑class service. You will handle incoming enquiries, process orders accurately, and become a trusted point of contact for both customers and colleagues. Key Responsibilities Process customer sales orders received by phone and email Handle incoming calls and deliver excellent customer service Provide day‑to‑day sales support and respond to customer queries Input and update data across internal IT systems Maintain accurate customer records and databases Check order information for accuracy and completeness Build strong product knowledge to support customers effectively Skills Required A professional and confident telephone manner Strong organisational skills with the ability to prioritise a busy workload High attention to detail and accuracy Good working knowledge of Microsoft Office and general IT systems Experience with Sage Line 50 is desirable but not essential Clear and effective communication skills with customers and colleaguesIf you are interested apply immedialtey are interviews will take place asap. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people