Sales Support Administrator

We are looking for someone to play a key role in ensuring smooth communication between customers, suppliers, and engineers.

Your main responsibilities will include:

* Handling phone and email enquiries regarding technical / orders queries

* Liaising with customers, suppliers and engineers.

* Processing orders generated by the service department.

* Obtaining costs and delivery times

* Raising customer quotes

* Carrying out calculations based on supplier prices both in the UK and Worldwide

* Liaising with suppliers and engineers regarding technical enquiries

* Resolving delivery issues with carriers and ensuring deadlines are met

* Liaising with carriers to resolve delivery issues when required

* Providing progress updates with regards to orders and deliveries

* Keeping accurate records of enquiries, orders, and quotes for easy team access

Why Join Us?

* Excellent benefits package

* Up to £30,000

* Monday to Friday (normal office hours)

What We're Looking For:

* Proficient with Microsoft Word and Excel

* Administration experience

* Strong numeracy and attention to detail

* Clear, confident communication and a professional phone manner

* Flexible, adaptable, and calm under pressure

* A reliable, collaborative team player