Sales Support
CV-LibraryLondonpermanentPosted: 30 March 2026
Apply NowWe are seeking a detail-oriented Sales Support professional to join a thriving FMCG team. This permanent role involves providing outstanding organisational and MS Office skills
Client Details
The employer is a family run, highly successful FMCG company that have household name brands under their umbrella. They have been established over 25 years and and also are able to offer good progression.
Description
Account & Sales Support
Support the Head of Sales in managing key National Accounts
Process customer orders accurately and in line with agreed commercial terms
Liaise with warehouse and 3PL providers to ensure smooth fulfilment
Raise and manage new line forms and retailer documentation
Manage line lists and ensure systems are updated accurately
Monitor out-of-stocks and proactively communicate risks
Track and support promotional set-up and execution
Assist with forecasts and sales reporting
Identify up-selling opportunities and support range extensionsAccount Management Support
Attend customer meetings where required and circulate clear follow-up actions
Manage and track action points to ensure deadlines are met
Prepare sales analysis and reporting for account reviews
Support the preparation of presentations and commercial proposalsCross-Functional Coordination
Liaise with NPD regarding samples, launch timelines and new line set-ups
Work closely with Supply Chain on stock availability and forecasts
Coordinate internally across Finance, Operations and Marketing to ensure account requirements are metInvestigate and resolve credit claims or invoice discrepancies
Profile
Minimum 2-3 years' experience in Sales Support, National Account support or FMCG environment
Strong understanding of retailer processes and new line set-up
Experience managing order processing and warehouse coordination
Strong Excel skills (VLOOKUP, pivot tables preferred)
Highly numerate with strong analytical ability
Excellent communication and organisational skills
Ability to manage multiple priorities in a fast-paced commercial environment
Strong attention to detail
Understanding of forecasting and stock management principles
Job Offer
£36,000 to £40000 depending on the salary
Client Details
The employer is a family run, highly successful FMCG company that have household name brands under their umbrella. They have been established over 25 years and and also are able to offer good progression.
Description
Account & Sales Support
Support the Head of Sales in managing key National Accounts
Process customer orders accurately and in line with agreed commercial terms
Liaise with warehouse and 3PL providers to ensure smooth fulfilment
Raise and manage new line forms and retailer documentation
Manage line lists and ensure systems are updated accurately
Monitor out-of-stocks and proactively communicate risks
Track and support promotional set-up and execution
Assist with forecasts and sales reporting
Identify up-selling opportunities and support range extensionsAccount Management Support
Attend customer meetings where required and circulate clear follow-up actions
Manage and track action points to ensure deadlines are met
Prepare sales analysis and reporting for account reviews
Support the preparation of presentations and commercial proposalsCross-Functional Coordination
Liaise with NPD regarding samples, launch timelines and new line set-ups
Work closely with Supply Chain on stock availability and forecasts
Coordinate internally across Finance, Operations and Marketing to ensure account requirements are metInvestigate and resolve credit claims or invoice discrepancies
Profile
Minimum 2-3 years' experience in Sales Support, National Account support or FMCG environment
Strong understanding of retailer processes and new line set-up
Experience managing order processing and warehouse coordination
Strong Excel skills (VLOOKUP, pivot tables preferred)
Highly numerate with strong analytical ability
Excellent communication and organisational skills
Ability to manage multiple priorities in a fast-paced commercial environment
Strong attention to detail
Understanding of forecasting and stock management principles
Job Offer
£36,000 to £40000 depending on the salary