Scheduling Administrator
CV-LibraryBexley, Greater LondonpermanentPosted: 1 June 2026
Apply NowScheduling Administrator
Crayford, Kent (Fully office based)
Up to £28,000 (depending on experience)
Monday – Friday, 08:00 – 17:00
Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Scheduling Administrator to join their busy and dynamic team based in Crayford.
This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations.
The Role
As a Scheduling Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams.
Your responsibilities will include:
* Acting as the first point of contact for client enquiries via phone and email
* Scheduling and prioritising work for engineers, including managing callouts and rotas
* Providing updates to clients via CRM systems, portals, email, and phone
* Processing engineer and subcontractor paperwork and maintaining KPI trackers
* Raising purchase orders and processing invoices
* Producing quotations following engineering visits
* Running reports, analysing data, and supporting management with insights
* Preparing and presenting monthly reports
* Investigating and resolving customer issues efficiently
About You as a Scheduling Administrator:
* Have previous experience in a Service Desk, Helpdesk, or Coordinator position
* Be comfortable working in a fast-paced, high-pressure environment
* Have strong organisational skills with excellent attention to detail
* Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems
* Possess strong written and verbal communication skills
* Have a professional and friendly telephone manner
* Be proactive, adaptable, and customer-focused
* Be able to work both independently and as part of a team
What’s in it for You?
* Salary up to £28,000 depending on experience
* 25 days holiday + bank holidays
* Birthday day off
* Pension scheme
* Healthcare scheme (after qualifying period)
* Employee perks platform
* Regular company social events
* Ongoing training and development opportunities
* Supportive and friendly working environment
Crayford, Kent (Fully office based)
Up to £28,000 (depending on experience)
Monday – Friday, 08:00 – 17:00
Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Scheduling Administrator to join their busy and dynamic team based in Crayford.
This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations.
The Role
As a Scheduling Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams.
Your responsibilities will include:
* Acting as the first point of contact for client enquiries via phone and email
* Scheduling and prioritising work for engineers, including managing callouts and rotas
* Providing updates to clients via CRM systems, portals, email, and phone
* Processing engineer and subcontractor paperwork and maintaining KPI trackers
* Raising purchase orders and processing invoices
* Producing quotations following engineering visits
* Running reports, analysing data, and supporting management with insights
* Preparing and presenting monthly reports
* Investigating and resolving customer issues efficiently
About You as a Scheduling Administrator:
* Have previous experience in a Service Desk, Helpdesk, or Coordinator position
* Be comfortable working in a fast-paced, high-pressure environment
* Have strong organisational skills with excellent attention to detail
* Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems
* Possess strong written and verbal communication skills
* Have a professional and friendly telephone manner
* Be proactive, adaptable, and customer-focused
* Be able to work both independently and as part of a team
What’s in it for You?
* Salary up to £28,000 depending on experience
* 25 days holiday + bank holidays
* Birthday day off
* Pension scheme
* Healthcare scheme (after qualifying period)
* Employee perks platform
* Regular company social events
* Ongoing training and development opportunities
* Supportive and friendly working environment