Security Concierge – Relief (Nights)

Security Concierge – Relief (Nights) Location: Cardiff – CF10 Pay Rate: £13.86 per hour Shift Times: 20:00 – 08:00 (Night Shifts) Start Date: 30 March 2026 We are currently recruiting for a Security Concierge Officer to join our team on a relief basis covering residential sites in the Cardiff area. This role will involve providing a professional front-of-house security and concierge service within a residential building, ensuring the safety, security, and wellbeing of residents. Key Responsibilities Providing front-of-house concierge and reception duties Meeting and greeting residents and visitors Handling resident queries in a professional and helpful manner Conducting regular patrols of the building Responding to and managing alarm activations Managing telephone enquiries Escalating incidents and issues in line with company procedures Ensuring communal areas remain clean and tidy Supporting waste management processes Requirements Valid SIA Licence (Door Supervisor preferred) Previous front-of-house or concierge experience preferred Strong customer service skills Excellent communication skills Ability to confidently deal with resident issues and incidents IT literate Comfortable working lone working night shifts Flexible and willing to work overtime when required This is a relief position covering shifts across two residential sites in Cardiff, primarily working night shifts. Please apply with your CV and a member of the recruitment team will be in touch