Security Welfare Officer

Job Title: Security Welfare Officer Location: Burton Upon Trent Hours: Full time Salary: £24,535 - £24,955 per annum Job Overview The Security Welfare Officer is responsible for maintaining a safe, secure and supportive environment for students, staff and visitors. This role combines frontline security duties with a strong focus on student welfare, ensuring that individuals feel safe, respected and able to fully engage in their learning environment. The postholder will provide a visible and professional presence, helping to prevent and respond to incidents, while also building positive relationships with students to support their wellbeing. This is a varied, student-facing role requiring sound judgement, strong interpersonal skills and the ability to respond calmly and effectively in a range of situations. Key Responsibilities Maintain a visible presence across the site to promote safety and deter inappropriate behaviour. Monitor and respond to incidents, ensuring they are managed promptly and in line with organisational procedures. Support the safeguarding and welfare of students, taking appropriate action where concerns arise. Build positive relationships with students to encourage respectful behaviour and a supportive environment. Work collaboratively with staff to address behavioural, welfare or safeguarding concerns. Monitor access to the site, ensuring the safety and security of buildings, facilities and individuals. Respond to emergencies and provide assistance in line with established procedures. Record incidents accurately and maintain appropriate documentation. Support the wider learner services function where required. Person Specification Essential Strong communication and interpersonal skills. Ability to remain calm and professional in challenging situations. Experience of working in a security, safeguarding, welfare or customer-facing role. Good observational skills and the ability to assess and respond to risk. Ability to engage positively with a diverse range of individuals. Reliable, organised and able to work independently. Commitment to safeguarding and promoting the welfare of young people. About Clarence Recruitment We are highly experienced recruitment specialists operating in the Education Sector. We work with exceptionally talented candidates whom we place into outstanding opportunities. As an independent agency, we're agile and responsive, ensuring your career goals are met. Apply Now If you are looking for your next opportunity, apply today. Interviews and placements are moving quickly. We are currently working with numerous vacancies so if this position is not quite for you please do send us your CV to discuss other opportunities more suitable to your requirements. Safeguarding Clarence Recruitment is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will need an enhanced DBS check in line with Keeping Children Safe in Education 2025