Senior Claims Technician
CV-LibraryBirmingham, West Midlands (County)permanentPosted: 22 April 2026
Apply NowThe Client Support Services department have an opportunity for a Senior Claims Technician in the Binders team. This is available on a hybrid basis, offering home working for 2 days a week, with the other 3 days based in the office in Birmingham.
Although Binder and Facility experience would be advantageous, we are considering candidates with other technical Claims/Insurance backgrounds who can demonstrate strong analytical and Excel skills or candidates with strong numeracy skills and/or qualifications, looking to embark on a career in Reinsurance.
Benefits:
* Hybrid
* We help you be your best through professional development opportunities, interesting work and supportive leaders
* We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
* Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
As Senior Claims Technician You Will:
* Work with (Re)Insurance professionals across Witham, Birmingham and London with experience and technical knowledge.
* Gain significant experience of working within a technical capacity for a Broker.
* Apply your experience and further development within a role that’s truly progressive and offers full end-to-end responsibility of a client portfolio.
* Be part of a global business that works with clients of all sizes to define, design and deliver innovative solutions to better quantify and manage risk.
As Senior Claims Technician Responsibilities Include:
* Manage an assigned client portfolio, taking full responsibility of technical duties relating to client accounts, premiums and claims.
* Work with Market Fiduciary to assist with collection of funds.
* Manage all brokerage receivables, funding, retention, e-trading, post booking receipt, ad hoc reporting requests, payment of funds and all management and transactional process steps.
* Promote, build and maintain relationships with Brokers, Clients and Markets
* Participate in training sessions, and provide input within the team and/or department for all aspects of Binder and Facility service processing to assist with troubleshooting.
What The Senior Claims Technician Needs To Have:
* (Re)Insurance experience within a technical capacity and the ability to demonstrate a strength in numbers
* Competent Excel skills and proficiency in Microsoft Office Applications
* Willingness to learn
* Successful management of workload; with an ability to manage expectations
What Makes The Next Senior Claims Technician Stand Out:
* Significant experience of working in a technical capacity for a Broker
* Experience of using London Market systems such as CLASS/ECF and the IMR
* Experience within Delegated Authority (Binders, Lineslips, Consortia)
* Working with Bordereau, particularly Lloyd’s standard V5
* Exposure to Reinsurance linked to Binders and Facilities, e.g. fronting arrangements
* General claims experience
We would love to hear froom you if you think this is right for you! Our friendly team are waiting for you to apply now
Although Binder and Facility experience would be advantageous, we are considering candidates with other technical Claims/Insurance backgrounds who can demonstrate strong analytical and Excel skills or candidates with strong numeracy skills and/or qualifications, looking to embark on a career in Reinsurance.
Benefits:
* Hybrid
* We help you be your best through professional development opportunities, interesting work and supportive leaders
* We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
* Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
As Senior Claims Technician You Will:
* Work with (Re)Insurance professionals across Witham, Birmingham and London with experience and technical knowledge.
* Gain significant experience of working within a technical capacity for a Broker.
* Apply your experience and further development within a role that’s truly progressive and offers full end-to-end responsibility of a client portfolio.
* Be part of a global business that works with clients of all sizes to define, design and deliver innovative solutions to better quantify and manage risk.
As Senior Claims Technician Responsibilities Include:
* Manage an assigned client portfolio, taking full responsibility of technical duties relating to client accounts, premiums and claims.
* Work with Market Fiduciary to assist with collection of funds.
* Manage all brokerage receivables, funding, retention, e-trading, post booking receipt, ad hoc reporting requests, payment of funds and all management and transactional process steps.
* Promote, build and maintain relationships with Brokers, Clients and Markets
* Participate in training sessions, and provide input within the team and/or department for all aspects of Binder and Facility service processing to assist with troubleshooting.
What The Senior Claims Technician Needs To Have:
* (Re)Insurance experience within a technical capacity and the ability to demonstrate a strength in numbers
* Competent Excel skills and proficiency in Microsoft Office Applications
* Willingness to learn
* Successful management of workload; with an ability to manage expectations
What Makes The Next Senior Claims Technician Stand Out:
* Significant experience of working in a technical capacity for a Broker
* Experience of using London Market systems such as CLASS/ECF and the IMR
* Experience within Delegated Authority (Binders, Lineslips, Consortia)
* Working with Bordereau, particularly Lloyd’s standard V5
* Exposure to Reinsurance linked to Binders and Facilities, e.g. fronting arrangements
* General claims experience
We would love to hear froom you if you think this is right for you! Our friendly team are waiting for you to apply now