Senior Client Manager
CV-LibraryLondonpermanentPosted: 5 May 2026
Apply NowSenior Client Manager – Events / Crewing
London OR Liverpool (Hybrid)
£30,000 – £35,000
09:00 - 17:00 Monday – Friday
The Role
This is a client-focused, relationship-driven position within an event crewing company, responsible for managing client accounts ensuring a high quality of service and customer retention.
Duties
Managing existing client accounts
Handling inbound enquiries (email & phone)
Attending site visits and client meetings
Preparing quotes and proposals
Taking detailed client briefs and passing to crewing teams
Following up to gather feedback on projects ensuring smooth delivery
Managing issues (e.g. staffing challenges, last-minute changes)
Keeping internal systems updated
Skills / Experience
MUST have experience working within the events industry.
A background in customer service, administration, account management or event crewing would be beneficial.
Confident communicator (phone, email, face-to-face)
Organised with good administration skills
Located within a commutable distance of East London or Liverpool
Full UK driving licence (Preferred)
Package
Basic salary: £30,000 – £35,000
Annual Bonus
20 days holiday + bank holidays (rises up to 25 days with service)
Pension
Hybrid working
How to apply
Submit your application or contact Jake Voisey on the details provided
SER-IN
London OR Liverpool (Hybrid)
£30,000 – £35,000
09:00 - 17:00 Monday – Friday
The Role
This is a client-focused, relationship-driven position within an event crewing company, responsible for managing client accounts ensuring a high quality of service and customer retention.
Duties
Managing existing client accounts
Handling inbound enquiries (email & phone)
Attending site visits and client meetings
Preparing quotes and proposals
Taking detailed client briefs and passing to crewing teams
Following up to gather feedback on projects ensuring smooth delivery
Managing issues (e.g. staffing challenges, last-minute changes)
Keeping internal systems updated
Skills / Experience
MUST have experience working within the events industry.
A background in customer service, administration, account management or event crewing would be beneficial.
Confident communicator (phone, email, face-to-face)
Organised with good administration skills
Located within a commutable distance of East London or Liverpool
Full UK driving licence (Preferred)
Package
Basic salary: £30,000 – £35,000
Annual Bonus
20 days holiday + bank holidays (rises up to 25 days with service)
Pension
Hybrid working
How to apply
Submit your application or contact Jake Voisey on the details provided
SER-IN