Senior Property Services Coordinator
Senior Property Services Coordinator Location: Bradford Contract: Permanent, Full-time Salary: c.£39,000 per annum We are looking for a Senior Property Services Coordinator to lead our Repairs Hub coordination team and help deliver excellent, resident‑focused repairs and maintenance services across our homes. This is a fast‑paced leadership role where you’ll drive service quality, ensure compliance, and support effective contractor and operational management. What You’ll Be Doing * Leading, mentoring and performance‑managing the Property Services Coordinators * Overseeing daily repairs delivery to ensure KPIs and service targets are met * Managing high‑risk and urgent repairs, escalating issues promptly * Leading contractor WIP reconciliations and handling cost approvals * Maintaining accurate performance data for reporting, governance and compliance * Supporting wider compliance, complaints resolution and voids performance * Liaising with surveyors, contractors and internal colleagues * Monitoring resident satisfaction and helping drive continual improvement What You’ll Bring * Strong knowledge of housing repairs, contractor management and compliance * Experience with financial governance, WIP reconciliation and cost approvals * Ability to analyse performance data and implement improvements * Proven team leadership and mentoring skills * Excellent communication and stakeholder engagement * Experience supervising teams in repairs or maintenance * Familiarity with housing management systems and Excel * Desirable: NVQ Level 3 (or equivalent) in construction, housing or property. Anchor – a great place to work Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities