Senior Service Advisor
CV-LibrarySalisbury, WiltshirepermanentPosted: 14 July 2026
Apply NowSenior Service Advisor – Salisbury
Prestigious Brand | £32,000 – £34,000 Basic Salary | £42,000 OTE | Full-Time | Permanent
An exciting opportunity has arisen for an experienced Senior Service Advisor to join a prestigious automotive brand in Salisbury. This is a fantastic opportunity for a customer-focused professional looking to take the next step in their career with a premium dealership offering excellent earning potential, ongoing training, and genuine career progression.
The Role
As a Senior Service Advisor, you'll act as a key point of contact for customers while supporting the day-to-day running of the Service Reception. You'll deliver an exceptional customer experience, assist in leading the front-of-house team, and help drive departmental performance and customer satisfaction.
Key Responsibilities
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Provide outstanding customer service from vehicle check-in through to handover.
*
Support and mentor the Service Advisor team to maintain high performance.
*
Schedule service and repair work efficiently with the workshop.
*
Keep customers informed throughout the repair process.
*
Prepare accurate estimates and explain work carried out.
*
Promote additional products and services where appropriate.
*
Resolve customer queries and complaints professionally.
*
Ensure all administration is completed accurately and in line with manufacturer standards.
What We're Looking For
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Previous experience as a Senior Service Advisor or an experienced Service Advisor ready to step up within the automotive industry.
*
Excellent communication and customer service skills.
*
Strong organisational and time management abilities.
*
A proactive and professional approach with the ability to lead by example.
*
Experience using dealership management systems is advantageous.
*
Full UK driving licence.
What's on Offer
*
£32,000 – £34,000 basic salary
*
£42,000 OTE
*
Opportunity to work with a prestigious automotive brand.
*
Ongoing manufacturer training and career development.
*
Excellent opportunities for progression.
*
Supportive and professional working environment.
*
Company benefits package.
*
Full-time, permanent position
Prestigious Brand | £32,000 – £34,000 Basic Salary | £42,000 OTE | Full-Time | Permanent
An exciting opportunity has arisen for an experienced Senior Service Advisor to join a prestigious automotive brand in Salisbury. This is a fantastic opportunity for a customer-focused professional looking to take the next step in their career with a premium dealership offering excellent earning potential, ongoing training, and genuine career progression.
The Role
As a Senior Service Advisor, you'll act as a key point of contact for customers while supporting the day-to-day running of the Service Reception. You'll deliver an exceptional customer experience, assist in leading the front-of-house team, and help drive departmental performance and customer satisfaction.
Key Responsibilities
*
Provide outstanding customer service from vehicle check-in through to handover.
*
Support and mentor the Service Advisor team to maintain high performance.
*
Schedule service and repair work efficiently with the workshop.
*
Keep customers informed throughout the repair process.
*
Prepare accurate estimates and explain work carried out.
*
Promote additional products and services where appropriate.
*
Resolve customer queries and complaints professionally.
*
Ensure all administration is completed accurately and in line with manufacturer standards.
What We're Looking For
*
Previous experience as a Senior Service Advisor or an experienced Service Advisor ready to step up within the automotive industry.
*
Excellent communication and customer service skills.
*
Strong organisational and time management abilities.
*
A proactive and professional approach with the ability to lead by example.
*
Experience using dealership management systems is advantageous.
*
Full UK driving licence.
What's on Offer
*
£32,000 – £34,000 basic salary
*
£42,000 OTE
*
Opportunity to work with a prestigious automotive brand.
*
Ongoing manufacturer training and career development.
*
Excellent opportunities for progression.
*
Supportive and professional working environment.
*
Company benefits package.
*
Full-time, permanent position