Service Administrator

CV-LibraryB9, Sparkbrook, City and Borough of BirminghamtemporaryPosted: 16 June 2026
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Service Administrator

* Birmingham

* Temp Vacancy

* Excellent Pay Rate

* Part Time - 30 Hours p/w

* £13.01 PAYE or £16.75 Umbrella

Client Snapshot:

Are you an organised and detail-oriented administrator looking for a rewarding role in the Social Housing sector?

Our client, a well-established organisation providing vital support services, is seeking a Service Administrator to assist in the smooth running of their operations. This is an excellent opportunity to contribute to meaningful work while enhancing your administrative expertise.

Vacancy Brief:

* Our client is seeking a Service Administrator on a Temp basis.

* This is a part-time vacancy, 30 hours per week

* Working pattern between Monday – Friday 9am – 5pm, with an occasional late from 1 – 9pm.

* Candidates pay rate is £13.01 PAYE or £16.75 Umbrella

* The role is location based, in Birmingham

* The role is subject to an Enhanced DBS as candidate will be handling sensitive data and may encounter vulnerable clients.

Key Responsibilities:

* Answer telephone enquiries, respond to requests, and take messages.

* Act as a key point of contact for the service, helping to increase referrals by liaising with internal departments and external partner organisations, promoting awareness of the service and the support it provides.

* Assist with “Youth Line” enquiries, providing initial information and signposting to relevant departments.

* Support the preparation of grant and bid applications, including presentations and submissions.

* Compile and produce statistical data and reports for internal and external use.

* Utilise various software packages (including Microsoft Office) to create high-quality reports.

* Prepare and distribute standard reports for committee meetings.

* Administer meetings, including agenda preparation, minute-taking, and document management.

* Organise events such as briefings, including venue arrangements, invitations, and catering.

* Provide secretarial support to the Service Manager and Team Leader, including diary management.

* Maintain appropriate stock levels for stationery and office equipment.

* Set up and maintain filing and archiving systems to keep documentation up to date.

What We’re Looking For:

* Previous experience in an administrative role.

* Strong organisational and communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).

* Ability to manage multiple tasks and prioritise effectively.

* Experience in compiling reports and handling data.

* A proactive and adaptable approach to work.

Office Administrator – Business Support Officer – Administrative Coordinator –

Service Coordinator – Clerical Officer – Office Assistant – Data Administrator –

Team Administrator – Executive Assistant – Project Administrator

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