Service Advisor

SERVICE ADVISOR Hours of work: Mon-Fri 07:00-16:00 or 09:00-18:00 Saturdays 08:00-13:00 on rota Salary: £32,598.00 + commitment bonus for all employees - which is linked to attendance and general performance and equates to £600 a year divided into two £300 payments every 6 months for qualifying employees. Opportunity to earn bonus on service contracts, uncapped opportunity to earn hundreds of pounds a month doing this with retail van customers. Bristol * Access to a commitment & profit share bonus * 22 days annual leave plus the bank holidays. * Access to a company pension scheme * Full in-house and off-site manufacturer-approved training * Fantastic career prospects with an industry-leading brand * Life insurance and sometimes health/medical insurance schemes * Employee Assistance Program (EAP): Support for mental, physical, and financial wellbeing * Discount schemes * Full in-house and off-site manufacturer-approved training * Fantastic career prospects with an industry-leading brand Key Responsibilities: * Raising job cards and ensuring all necessary and compliant documentation forms parts of the job pack * Arrange schedules for MOT/Vehicle inspections * Updating customers of their ongoing vehicle status * Handing over finished vehicles to customers * Giving customers detailed explanations on extent of repairs * Monitoring whether repairs are being carried out to the required delivery time * Actively sell after-sales services to include Service Contracts * Booking in of vehicles * Provide advice on warranties and service requirements The Successful Individual: * Will have experience in a Service Advisor role (preferably commercial vehicle, but a strong service background in car also considered) * Will be a team player * Will provide excellent customer service * Will be confident using computers and software Please call Suzanne on (phone number removed) or submit your CV