Service Advisor

Service Advisor Franchised Motor Dealership - Manchester We are currently recruiting for an experienced Service Advisor to join a well-established VAG main dealership. This is an excellent opportunity for a customer focused automotive professional who enjoys working in a fast paced dealership environment and wants to develop their career with a respected brand group. As a Service Advisor, you will act as the key point of contact between customers and the workshop. You will ensure customers receive a professional and efficient service experience from booking through to vehicle collection. Key Responsibilities Booking vehicles in for servicing, maintenance, and repair work Providing customers with clear updates on vehicle progress and required work Liaising closely with technicians and the workshop team Upselling additional work where required while maintaining excellent customer service Producing accurate job cards, invoices, and service documentation Ensuring customers receive a first-class aftersales experience Requirements Minimum 12 months experience as a Service Advisor (or similar aftersales role) Experience within a main dealer environment is highly desirable Strong communication and customer service skills Ability to work in a busy, target-driven environment Good organisational skills and attention to detail Working Hours 45 hours per week Saturday rota: 8:00am - 1:00pm (1 in 3) Salary & Benefits Basic Salary: £28,000+ depending on experience Bonus Potential: Up to £7,800 per year Opportunity to work with a recognised VAG brand Career progression within a reputable dealership group If you are an experienced Service Advisor looking for your next opportunity within a professional and supportive dealership environment, we would love to hear from you. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission