Service Supervisor

CV-LibraryMaidstone, KentpermanentPosted: 26 May 2026
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Service Supervisor

£35,000 Basic Salary + Bonus Schemes
Maidstone

Permanent / Full Time

Working Hours:

* Monday to Friday: 8:00am – 6:00pm

* 1 in 2 Saturdays: 8:00am – 1:00pm (paid in addition to basic salary)

Join a Busy Aftersales Department

We’re currently recruiting for an experienced and ambitious Service Supervisor to join a successful dealership in the Maidstone area.

This is an excellent opportunity for someone with strong aftersales or service reception experience who is looking to step into a leadership role within a busy and professional service department.

You’ll play a key role in supporting the day-to-day running of the aftersales operation, ensuring excellent customer service, smooth workshop flow and strong team performance.

The Role

* Supporting the daily operation of the service department

* Supervising and supporting the front-of-house aftersales team

* Ensuring high levels of customer satisfaction and service standards

* Assisting with workshop loading and job allocation

* Handling customer queries and resolving issues professionally

* Supporting departmental performance, upselling and KPI achievement

* Working closely with senior management on operational improvements

* Maintaining strong manufacturer and company process standards

What We’re Looking For

* Previous experience within an automotive aftersales environment

* Experience as a Service Advisor, Senior Service Advisor or Service Supervisor preferred

* Strong leadership and organisational skills

* Excellent customer service and communication ability

* Professional, proactive and team-focused approach

* Ability to work efficiently within a fast-paced department

* Full UK Driving Licence preferred

What’s On Offer

* £35,000 basic salary

* Departmental bonus scheme

* Customer satisfaction bonus scheme

* Upsell bonus scheme

* Saturday overtime paid in addition to salary

* Excellent progression opportunities within the business

This is a fantastic opportunity for an experienced aftersales professional looking to progress their career within a supportive and growing dealership environment.

Apply today to find out more

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