Shift Manager

Shift Manager Salary: Up to £30,000 Shifts: Rotational – 6am–2pm and 2pm–12am, Monday to Friday Location: Pontyclun A well‑established FMCG manufacturing business is seeking a proactive and experienced Shift Manager to lead all operational activity within the department. This role requires a strong people manager who can drive performance, uphold exceptional quality and safety standards, and ensure efficient labour utilisation across a high‑volume, fast‑paced environment. Key Responsibilities Operational Leadership Oversee all department operations, ensuring full compliance with health & safety standards. Maintain exceptional product quality, safety, and service levels across all production lines. Monitor hourly production performance (OEE) and publish line efficiency updates. Ensure all products run at or above standard speeds, identifying and implementing improvements. People Management Lead, motivate, and manage the packing team, ensuring adherence to company policies and procedures. Train and develop staff to meet operational and quality requirements, maintaining accurate training documentation. Manage labour planning and ensure appropriate cover for all absences. Oversee time & attendance, including annual leave, in line with company guidelines. Quality & Compliance Take ownership of product quality, ensuring “right first time” standards across all lines. Monitor product weight control and liaise with relevant departments to address variances. Maintain excellent GMP standards, ensuring the department is audit‑ready at all times. Ensure machine faults, maintenance needs, and any deviations are reported promptly. Continuous Improvement Lead daily team meetings to review KPIs and performance. Present shift performance at daily management meetings, including OEE, waste, labour, and downtime. Support new product launches, ensuring staffing, machinery, and quality requirements are met. Drive lean manufacturing initiatives and support continuous improvement projects. Maintain and develop 5S standards across the department. End‑of‑Shift Management Ensure all end‑of‑shift routines are completed to a high standard, including cleaning, waste processing, and paperwork submission. Key Behaviours Highly self‑motivated with strong leadership qualities. Commercially aware with a focus on cost control and efficiency. Strong communicator who works effectively across all levels. Positive, solutions‑focused mindset with a “can‑do” attitude. Exceptional attention to detail and commitment to quality. Leads by example with professional, role‑model behaviour. Key Skills & Experience Experience within FMCG manufacturing Proven success managing large teams across all aspects of people management. Strong understanding of H&S and quality reporting. Demonstrated experience implementing continuous improvement initiatives. Excellent organisational skills with the ability to plan ahead. Strong IT skills and experience using production machinery. Ability to build strong working relationships across the business