Strategic Project Coordinator
This is a commercially focused coordination role rather than a traditional personal assistant position. The postholder will work with data, customer and opportunity information, presentations, proposals, meeting outputs and cross-functional projects, ensuring the Group Commercial Lead has reliable information and that agreed actions are progressed to completion.
Key accountabilities
1. Commercial planning and coordination
* Maintain an effective commercial operating rhythm, including key meetings, review cycles, deadlines and decision points.
* Coordinate priority meetings, agendas, pre-reading and packs; capture decisions, owners and due dates; and arrange directly related diary or travel requirements where needed.
* Maintain a clear priority and action tracker for the Group Commercial Lead, highlighting overdue items, risks, dependencies and matters requiring escalation.
* Coordinate inputs from business units and functions so that commercial decisions are supported by complete, timely and consistent information.
2. Commercial reporting and insight
* Maintain controlled commercial trackers and dashboards covering agreed measures such as sales, margin, pricing, pipeline, forecast, customer and product performance.
* Gather, cleanse and reconcile information from relevant sources, working with Finance and data owners to resolve gaps or inconsistencies.
* Prepare accurate weekly and monthly commercial packs, summaries and presentations, including concise commentary on movements, exceptions, risks and required actions.
* Identify emerging trends and information gaps, and bring them to the Group Commercial Lead's attention with practical next steps.
3. Pipeline and opportunity support
* Keep pipeline, opportunity and customer records current, ensuring stages, values, owners, next actions and target dates are recorded and followed up.
* Coordinate the preparation of proposals, quotations, tender responses, customer presentations and due-diligence information, obtaining the required functional inputs and approvals.
* Track opportunities across internal hand-offs, helping Commercial, Operations, Finance, Quality, Regulatory, Supply Chain and other teams progress agreed deliverables.
* Support customer onboarding, product launches, pricing reviews, renewals and other commercial activity by maintaining plans and ensuring actions are completed on time.
4. Commercial projects and process improvement
* Coordinate defined commercial projects and priority workstreams, maintaining plans, milestones, risks, dependencies, decisions and status updates.
* Support the standardisation of commercial processes, templates and ways of working; identify avoidable delays or duplication and recommend practical improvements.
* Undertake focused market, competitor or customer research to support commercial discussions and business cases