Supply Chain and customer Service Lead
CV-LibraryPenallta,,HengoedpermanentPosted: 28 April 2026
Apply Now£30,000 – £40,000 | Permanent | Full-time | Office-based
Unit 6, 7 West Rd, Penallta, Hengoed CF82 7SW
What's included:
Company pension
28 days holiday (including bank holidays
On-site parking
A role with real scope to grow into a leadership position
ABOUT THE COMPANY
OGM is a South Wales-based manufacturer with a solid track record and a team that genuinely takes pride in what it produces. The business has been growing steadily, and the people here work hard, look after each other. This isn't a role where you'll be a number.
As the business grows, so does the complexity of keeping everything running smoothly. This role sits at the heart of that - owning the relationship between customers and supply chain, and making sure both sides of that equation stay on track.
WHAT YOU'LL BE DOING
You'll:
Take full ownership of production planning and scheduling
Manage sales orders, works orders, purchase orders and delivery schedules
Liaise directly with customers to manage orders, priorities and delivery commitments
Manage purchasing and supplier relationships
Work closely with production and warehouse teams to hit on-time delivery targets
Identify and implement process improvements across supply chain and customer service
Support and develop the team around you as the function grows
WHAT YOU'LL BRING
Essential:
Proven experience in planning, purchasing and customer liaison within a manufacturing or operational environment
Strong working knowledge of ERP or MRP systems
A track record of managing delivery schedules and supplier relationships
Confident communicating with customers, suppliers and internal teams at all levels
Useful, not essential:
Experience leading or developing a small team
Exposure to process improvement or systems change projects
BENEFITS AND WORKING ENVIRONMENT
Financial: £30,000–£40,000 salary | Company pension scheme
Stability: A permanent role with a settled, long-serving team in a growing business
Development: Opportunity to grow the position as the function develops around you
Practical: On-site parking | 28 days holiday including bank holidays
Early finish Fridays
WORKING ARRANGEMENTS
Location: Unit 6, 7 West Rd, Penallta, Hengoed CF82 7SW
Contract: Permanent | Full-time | Office-based
Hours: 8:00-16:30-Monday to Thursday. 8:00-2:00- Friday
Unit 6, 7 West Rd, Penallta, Hengoed CF82 7SW
What's included:
Company pension
28 days holiday (including bank holidays
On-site parking
A role with real scope to grow into a leadership position
ABOUT THE COMPANY
OGM is a South Wales-based manufacturer with a solid track record and a team that genuinely takes pride in what it produces. The business has been growing steadily, and the people here work hard, look after each other. This isn't a role where you'll be a number.
As the business grows, so does the complexity of keeping everything running smoothly. This role sits at the heart of that - owning the relationship between customers and supply chain, and making sure both sides of that equation stay on track.
WHAT YOU'LL BE DOING
You'll:
Take full ownership of production planning and scheduling
Manage sales orders, works orders, purchase orders and delivery schedules
Liaise directly with customers to manage orders, priorities and delivery commitments
Manage purchasing and supplier relationships
Work closely with production and warehouse teams to hit on-time delivery targets
Identify and implement process improvements across supply chain and customer service
Support and develop the team around you as the function grows
WHAT YOU'LL BRING
Essential:
Proven experience in planning, purchasing and customer liaison within a manufacturing or operational environment
Strong working knowledge of ERP or MRP systems
A track record of managing delivery schedules and supplier relationships
Confident communicating with customers, suppliers and internal teams at all levels
Useful, not essential:
Experience leading or developing a small team
Exposure to process improvement or systems change projects
BENEFITS AND WORKING ENVIRONMENT
Financial: £30,000–£40,000 salary | Company pension scheme
Stability: A permanent role with a settled, long-serving team in a growing business
Development: Opportunity to grow the position as the function develops around you
Practical: On-site parking | 28 days holiday including bank holidays
Early finish Fridays
WORKING ARRANGEMENTS
Location: Unit 6, 7 West Rd, Penallta, Hengoed CF82 7SW
Contract: Permanent | Full-time | Office-based
Hours: 8:00-16:30-Monday to Thursday. 8:00-2:00- Friday