Support Engineer - Packet Core

Our client is a major vendor of cloud-native telecommunications network infrastructure and software. We are looking for a Packet Core engineer to be based in Czech Republic.

We are looking for candidates that have worked with the Mobile Telecoms Infrastructure for Huawei, Nokia, Ericsson, and ZTE (Radio Access through to Core Network solutions).

We are looking for the following with experience

Key Responsibilities

What will you do?

Deploy products to customer systems (either onsite or remotely)

Perform cross-product support including complex system recovery

Analyze log files to assist in problem identification and resolution

Diagnose and isolate complex cross product inter working issues and third party issues

Own and handle customer support requests in accordance with customer service levels, ensure customer service level agreements are met

Propose, review, approve and implement changes on systems in deployment or support phase

Recommend product/process improvements to product development team and product management

Participates in 24x7 on-call coverage during out-of-office hours

Job Requirements

Good experience working with Linux and network administration

Experience of installing, upgrading and configuring computer hardware and software

Good virtualization experience

Knowledge of mobile networks

Good understanding of software engineering principles

Experience working with IP networks

Experience working with DBs

Knowledge of Kubernetes & Docker

(3G/4G/5G – MME SAEGW/SGW/PGW ePDG vEPC (vMME, vEPG, vSAPC,) PCRF/HSS/PCF/UDM

Please ignore any salaries mentioned - the package is negotiable depending on the level and value the candidate brings