Support Officer – Young People
CV-LibraryHackney, Greater LondontemporaryPosted: 19 October 2026
Apply NowCentral Recruitment is working with one of the UK's largest not-for-profit housing associations. Their work includes providing people with a range of support and services to help them overcome barriers associated with age, homelessness, disability or health.
Our client is currently recruiting for a Support Officer to work in the Hackney area at a service that provides support to young people with complex needs.
* 37.5 hours per week
* Working across Monday - Sunday (rota basis, requirement to work every other weekend)
* Shifts: 07:30 - 15:30 and 12:30 - 20:30
* Temporary: approx. 2-3 months
* £16.38 per hour (£14.62 per hour, with £1.76 holiday pay)
This is a fantastic opportunity to make a key impact in the lives of vulnerable young people.
Key responsibilities:
* Manage a caseload of five young people, delivering regular key working sessions and co-producing tailored support and move-on plans
* Conduct regular reviews of support and risk plans, including following incidents or significant changes in customers' circumstances
* Identify and promote employment, education and training opportunities, supporting customers to overcome barriers to accessing them
* Signpost customers to appropriate external services, including food banks and community resources
* Support customers to develop the skills and confidence needed to become tenancy-ready and move on successfully
* Promote financial independence by supporting customers with budgeting and maximising their income
* Monitor and support customers' healthcare needs, ensuring appropriate engagement with healthcare professionals
* Empower customers to work towards managing their own medication in line with established procedures
* Lead and facilitate support initiatives, including group work activities
* Facilitate referrals into the service and assess prospective customers
* Contribute to housing management responsibilities, including income collection and tenancy-related support
* Clean and prepare rooms as required and complete day-to-day administrative and operational duties
* Build and maintain local partnerships to ensure customers can access a holistic range of support services
What we’re looking for:
* Experience working with young people and an understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs
* Experience delivering structured support and risk management
* Previous experience in positively resolving incidents
* Demonstrate initiative and confidence to make and act on decisions
* Competent administrative and IT skills (to be able to produce reports and other communications)
* Knowledge of Psychological or Trauma Informed approaches to support
* Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results
* Knowledge of current benefit systems
Further requirements:
In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:
* Current valid right to work in the UK
* Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)
* A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
* Employment or education history to cover the last 5 years which can be verified through the referencing process
How to apply:
If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.
*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position
Our client is currently recruiting for a Support Officer to work in the Hackney area at a service that provides support to young people with complex needs.
* 37.5 hours per week
* Working across Monday - Sunday (rota basis, requirement to work every other weekend)
* Shifts: 07:30 - 15:30 and 12:30 - 20:30
* Temporary: approx. 2-3 months
* £16.38 per hour (£14.62 per hour, with £1.76 holiday pay)
This is a fantastic opportunity to make a key impact in the lives of vulnerable young people.
Key responsibilities:
* Manage a caseload of five young people, delivering regular key working sessions and co-producing tailored support and move-on plans
* Conduct regular reviews of support and risk plans, including following incidents or significant changes in customers' circumstances
* Identify and promote employment, education and training opportunities, supporting customers to overcome barriers to accessing them
* Signpost customers to appropriate external services, including food banks and community resources
* Support customers to develop the skills and confidence needed to become tenancy-ready and move on successfully
* Promote financial independence by supporting customers with budgeting and maximising their income
* Monitor and support customers' healthcare needs, ensuring appropriate engagement with healthcare professionals
* Empower customers to work towards managing their own medication in line with established procedures
* Lead and facilitate support initiatives, including group work activities
* Facilitate referrals into the service and assess prospective customers
* Contribute to housing management responsibilities, including income collection and tenancy-related support
* Clean and prepare rooms as required and complete day-to-day administrative and operational duties
* Build and maintain local partnerships to ensure customers can access a holistic range of support services
What we’re looking for:
* Experience working with young people and an understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs
* Experience delivering structured support and risk management
* Previous experience in positively resolving incidents
* Demonstrate initiative and confidence to make and act on decisions
* Competent administrative and IT skills (to be able to produce reports and other communications)
* Knowledge of Psychological or Trauma Informed approaches to support
* Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results
* Knowledge of current benefit systems
Further requirements:
In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:
* Current valid right to work in the UK
* Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)
* A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
* Employment or education history to cover the last 5 years which can be verified through the referencing process
How to apply:
If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.
*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position