Technical Support Chemist

CV-LibraryWrexham, WLS, GBpermanentPosted: 6 May 2026
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Are you a hands-on Chemist who enjoys problem solving, customer interaction and working with laboratory instrumentation?

Do you want a role that combines science, technical support, training and travel — where no two days are the same?

We’re supporting a global manufacturer of automated laboratory instrumentation who are looking to recruit a Technical Support Chemist to join their growing UK team.

What’s the role all about?

As a Technical Support Chemist, you’ll provide technical support, customer training and instrument installation support for laboratories across the UK, with occasional international travel.

This is a highly varied role combining laboratory science, troubleshooting, customer interaction and instrumentation support.

You’ll work closely with customers to ensure instruments are installed, maintained and operating effectively, while also supporting method development and technical demonstrations.

Key responsibilities

Carry out onsite and virtual instrument installations and customer training

Provide technical troubleshooting support via phone and email

Support development of analytical methods and laboratory applications

Assist with instrument and software testing

Create customer documentation and user procedures

Support diagnostics, servicing and maintenance of instrumentation

Advise customers on instrumentation, methods and applications

Assist technical sales teams with demonstrations and customer support

Support conferences, exhibitions and technical events

Work on customer-focused technical projects and improvements
What you’ll need

To succeed in this role, you’ll bring:

Degree in Chemistry or a closely related scientific discipline

Strong analytical chemistry laboratory experience

Excellent communication and customer-facing skills

Ability to troubleshoot technical and scientific issues

A proactive and organised approach to work

Full UK driving licence and willingness to travel extensively across the UK
Desirable

Experience within water or wastewater laboratories

Familiarity with techniques such as:

BOD

COD

Metals analysis

Colorimetric nutrient analysis

Experience with flow analysers (FIA/SFA) or laboratory robotics

Experience supporting laboratory instrumentation or scientific equipment
About you

You’re technically minded, customer-focused and enjoy working in a role that combines science with practical problem solving.

You’ll be:

A confident communicator

Comfortable working independently and as part of a team

Organised and adaptable

Happy travelling and working directly with customers

Passionate about delivering excellent technical support
Salary and benefits

Competitive salary

Company pension scheme

Training and development opportunities

Opportunity for UK and occasional international travel

Work with industry-leading laboratory instrumentation and technology
Interested?

If you’re a Chemist looking for a varied technical role combining instrumentation, customer support and travel, we’d love to hear from you.

Apply today or contact us for a confidential discussion.

Kingdom People are acting as an Employment Agency in relation to this vacancy.

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