Tenancy Sustainment Officer
CV-LibraryLeicester, City of LeicestertemporaryPosted: 9 October 2026
Apply NowBelmont Recruitment are currently looking for a Tenancy Sustainment Officer to join a Housing Association based in Leicester on an ongoing temporary contract. This role is working 12:30pm to 8:30pm, Monday to Friday, with 1 weekend in every 6.
The Role:
The role focuses on supporting ex-offenders and vulnerable adults to establish and maintain successful tenancies. You will manage a mixed caseload, helping individuals overcome barriers to housing, reduce the risk of homelessness and develop the skills needed to live independently.
The service supports individuals from a range of backgrounds, including prison leavers and people with complex offending histories. Experience supporting individuals convicted of sexual offences may also be relevant.
Key Responsibilities
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Manage a caseload of individuals requiring tenancy-related support.
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Help residents sustain their tenancies and prevent homelessness.
*
Support individuals with housing applications, benefits and accessing relevant services.
*
Assist with tenancy issues, rent arrears and maintaining accommodation.
*
Complete risk assessments and identify safeguarding concerns.
*
Work with probation services, housing providers and other agencies to coordinate support.
*
Help residents develop independent living skills and manage their accommodation.
*
Maintain accurate records and monitor progress against support plans.
Requirements
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Experience in housing support, tenancy sustainment, homelessness or supported housing.
*
Experience working with ex-offenders, prison leavers or individuals on probation.
Please reply with an up to date CV ASAP if this role would be of interest to you
The Role:
The role focuses on supporting ex-offenders and vulnerable adults to establish and maintain successful tenancies. You will manage a mixed caseload, helping individuals overcome barriers to housing, reduce the risk of homelessness and develop the skills needed to live independently.
The service supports individuals from a range of backgrounds, including prison leavers and people with complex offending histories. Experience supporting individuals convicted of sexual offences may also be relevant.
Key Responsibilities
*
Manage a caseload of individuals requiring tenancy-related support.
*
Help residents sustain their tenancies and prevent homelessness.
*
Support individuals with housing applications, benefits and accessing relevant services.
*
Assist with tenancy issues, rent arrears and maintaining accommodation.
*
Complete risk assessments and identify safeguarding concerns.
*
Work with probation services, housing providers and other agencies to coordinate support.
*
Help residents develop independent living skills and manage their accommodation.
*
Maintain accurate records and monitor progress against support plans.
Requirements
*
Experience in housing support, tenancy sustainment, homelessness or supported housing.
*
Experience working with ex-offenders, prison leavers or individuals on probation.
Please reply with an up to date CV ASAP if this role would be of interest to you