Trainee IT Support Assistant

About the opportunity

Take this free training, gain a certification and guaranteed career support - no brainer!

Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - in an interactive online format and earn a globally recognised CompTIA Tech+ certification.

Course details

* Duration: 13 weeks

* Format: Online, practical workshops

* Schedule: Mon-Thur 6-9pm

* Start date: 17th August 2026

* Spaces: Limited to 35 learners per cohort

What you'll learn

* Setting up and maintaining secure networks

* Configuring and integrating desktop and mobile devices

* Applying cloud security and disaster recovery methods

* Understanding IT systems, legislation and business operations

Potential roles and salaries

* IT Systems Administrator: £25,000 - £35,000

* Technical Support Technician: £23,000 - £27,000

* Entry Level IT Technician: £22,000 - £25,000

* Helpdesk Analyst: £18,000 - £25,000

Additional benefits

* High-impact employability workshops

* Six months' access to online employability courses

* Ongoing career support

Eligibility

To apply, you must:

* Live in the West Midlands

* Be aged 19 or over

* Earn below the gross annual wage cap of £36,126 (West Midlands)

* Not currently be undertaking any other government-funded training

* Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is

Cost

This is a free government funded course