VM221 - Customer Service Representative
CV-LibraryKingshillcontractPosted: 16 June 2026
Apply NowCustomer Service Representative
£26,932 - 12 Month FTC
Mid Kent (Hybrid working available after training)
Monday – Friday, 9am – 5pm
My client, a successful Financial Services company, is looking for a Customer Service Administrator to join their team on a full-time permanent basis. You will be dealing with a high volume of calls each day as well as assisting customers by email.
Duties include:
Being the first point of contact for the bank’s customers, assisting with all enquiries
Speaking with customers via phone and email
Dealing with complaints
Building strong relationships with new and existing customers, providing the best service
General administrative duties
To be considered for this role, you should have/be:
Previous customer service experience within a retail or office environment
Excellent customer service skills
Comfortable speaking to customers on the telephone
Strong administrative skills
A team player
A good communicator, both written and verbal
Proficient using IT including Microsoft Office packages
Knowledge of retail banking is not essential but would be a significant advantage
My client is offering a fantastic benefits package and are strong on employee development. The successful candidate will be working in a vibrant office with a real family feel.
If you would like to be considered for the role, please submit your CV today!
This role is being handled by Holly Ensoll, Recruitment Consultant for Pearson Whiffin Recruitment.
Not quite the right role but still looking?
Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.
Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.
By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far
£26,932 - 12 Month FTC
Mid Kent (Hybrid working available after training)
Monday – Friday, 9am – 5pm
My client, a successful Financial Services company, is looking for a Customer Service Administrator to join their team on a full-time permanent basis. You will be dealing with a high volume of calls each day as well as assisting customers by email.
Duties include:
Being the first point of contact for the bank’s customers, assisting with all enquiries
Speaking with customers via phone and email
Dealing with complaints
Building strong relationships with new and existing customers, providing the best service
General administrative duties
To be considered for this role, you should have/be:
Previous customer service experience within a retail or office environment
Excellent customer service skills
Comfortable speaking to customers on the telephone
Strong administrative skills
A team player
A good communicator, both written and verbal
Proficient using IT including Microsoft Office packages
Knowledge of retail banking is not essential but would be a significant advantage
My client is offering a fantastic benefits package and are strong on employee development. The successful candidate will be working in a vibrant office with a real family feel.
If you would like to be considered for the role, please submit your CV today!
This role is being handled by Holly Ensoll, Recruitment Consultant for Pearson Whiffin Recruitment.
Not quite the right role but still looking?
Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.
Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.
By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far