Voids and Lettings officer
Duties:
Managing all lettings and transfers, by working collaboratively with customers and colleagues.
• Managing the allocations of our homes in cases of priority/management transfers - ensuring cases are managed sensitively, in line with policy, and in collaboration with relevant internal and external stakeholders.
• Support the teams to complete tenancy changes ensuring best use of our homes.
• To respond to lettings, allocations and rehousing enquiries from our customers, stakeholders, and colleagues, including MP/Councillor enquiries and questions or feedback about our services.
• Deliver the lettings service to a high standard by obtaining property attributes, advertising, actioning shortlists, obtaining verifications, and advising the housing officer.
• Adhere to all general and scheme specific nomination agreements, policies and legislation.
• Proactively monitor and administer the operation of the lettings system to ensure that this complies with regulatory standards and is administered within our policies and Procedures
Please apply now for immediate consideration