Customer Service / Export Administrator

Customer Service Export Administrator We are currently recruiting for a Customer Service Export Administrator to join a busy and friendly logistics team. This is a fantastic opportunity for someone who enjoys administrative work, has strong attention to detail, and thrives in a fast-paced customer-focused environment. Working within the export and logistics function, you will play a key role in ensuring customer orders and documentation are processed accurately and efficiently, while providing excellent customer service support. The shift pattern is 4 on 4 off, 6am – 6pm Main Duties of this Customer Service Export Administrator role: Scanning export and shipping documents Accurate data entry and system updates Handling and maintaining customer information Responding to customer enquiries via email and phone Liaising with internal departments and logistics partners to support export processes Monitoring shipment progress and updating customers where required General administrative support to the wider team Assisting with daily operational tasks to ensure smooth workflow Requirements for this Customer Service Export Administrator role: Computer literate and confident using Microsoft Office and internal data systems Strong attention to detail and high level of accuracy Good communication and organisational skills Customer-focused with a professional telephone manner Ability to work effectively as part of a team Previous experience in administration, customer service, or logistics is desirable but not essential Details of this Customer Service Export Administrator role: Hourly rate of pay: £12.21ph Stable 4 on / 4 off shift pattern (days only, 6am–6pm) Location: Crewe Immediate start available