Operations Manager

Operations Manager Location: Crewe, Cheshire Salary: £45,000 Hours: Thursday, Friday, Saturday & Sunday. (8am – 7pm) A top 20 national security provider is looking to appoint a talented people manager to oversee their delivery of mobile Vehicle patrol services. This is a key role in the effective management of mobile teams and services. You will be integral to the success of this business as you ensure a smooth delivery of services across the region. The role will focus on leading a team responsible for mobile vehicle patrols and alarm response. Applicants should meet the following criteria: * Prior experience leading a team * Prior security industry experience is not essential if you have experience leading teams in the transport, logistics or similar industry. * Strong operational leadership capability * Process driven * Adept at building relationships with front-line staff Responsibilities: * Leadership of a small team * Operational planning * Vehicle management * Planning routes * Implementation of processes and procedures * Strive to improve service delivery in line with client SLA’s / KPI’s * Overseeing the effective Scheduling of staff * Forward planning of staff rota’s * Ensure a robust process in covering blow outs and staff absences * Assist with the recruitment and interviewing of staff * Co-ordinate staff inductions and training * Collate and administer annual leave requests * Respond effectively to additional staffing requests * Regularly updating the company scheduling system * Respond to situations in a professional manner * Attend client meetings * Communicate effectively with site managers