European Road Freight Operator

We have been instructed to recruit an experienced European Road Freight Operator to join our client’s Felixstowe operation. This is an exciting opportunity to join a leading independent transport company that prides itself on providing first-class European road haulage and international freight services to its clients.

The ideal candidate will have the following skills and attributes:

* Proven experience working as a European Road Freight Forwarder, or similar experience within the industry

* Strong industry knowledge and technical expertise

* Good understanding of rates, customers, and suppliers within the European road freight sector

* Excellent negotiation skills

* Outstanding customer service skills, with a professional approach to both suppliers and customers

* Ability to work on own initiative, as well as part of a team

* An additional European language would be advantageous; however, it is not essential

Key Duties & Responsibilities:

* Arranging and managing European road freight shipments, including part loads and full loads

* Planning and coordinating trailer movements efficiently, ensuring collections and deliveries are monitored and completed appropriately

* Preparing accurate and competitive customer quotations

* Negotiating rates and service options with hauliers, agents, and European partners

* Managing and supporting a portfolio of customers, including liaising with and updating them throughout the shipment process and handling queries or issues as appropriate

* Building strong business relationships with customers, hauliers, and internal teams

* Ensuring all shipment details, costs, charges, and customer records are accurately maintained and updated

* Resolving delays, service issues, and supplier problems