HR Manager - Vetting

HR Services Team Manager - Vetting - Glasgow - Hybrid - 2-3 days/week in office To lead and manage a small designated Vetting Services Team overseeing the roll out of Enhanced Vetting Checks for our employees in line with Policy. Accountabilities: *Central coordination point for all vetting activity - plans and overseas workload ensuring team delivers against requirements per roll out phase *Ensures Service Delivery and Customer Experience meets expectation and SLAs *Process design and collateral provision for retail roll out *Dashboard management and progress reporting for leaders and other stakeholders on completion rates *Working closely with vetting partner to monitor risks and support employees and candidates *Manages escalations and the provision of Employee Relations case management guidance in relation to vetting fails or refusals *Be a key point of contact for other work-streams both within the People Services function and other areas of the business, to ensure that your team are represented. Build effective relationships that can be leveraged when needed Experience: *HR background with sound experience of employment checks processes - essential *Experience of working with screening partners - essential *Team management experience (for 2 people) *Sound experience and understanding of multiple policies, procedures or systems. *Communication - both written and verbal, with the ability to influence at all levels *Must be able to handle complex issues in a professional and sensitive manner. Project People is acting as an Employment Business in relation to this vacancy