IT Manager

IT Manager Salary: Up to £50,000 + Excellent Benefits Location: Macclesfield (Hybrid) Industry: Internal, Central IT Shared Service Centre A well-established organisation in Macclesfield is hiring for an IT Manager to lead their internal IT function. This is a great opportunity for either an experienced manager, IT lead or a senior engineer ready to step up, within a supportive environment offering strong progression. What's on Offer Up to £50,000 salary 25 days annual leave + 8 bank holidays Paid training and development Travel subsidy Life assurance Enhanced pension Regular company social events Hybrid working Clear career progressionThe Role You'll lead a team of 5 IT support engineers Overseeing day-to-day IT operations and infrastructure support Helpdesk performance Service delivery, while driving improvements across systems and processes. The role can be hands-on or more management-focused, depending on your strengths & ambitions.Key Responsibilities Lead and develop a team of 5 IT Engineers Oversee IT support operations and helpdesk performance Manage escalations up to 3rd line Monitor and improve SLAs and KPIs Support IT projects and system upgrades Maintain documentation and improve processes Align IT services with business needsAbout You Strong IT support background (ideally up to 3rd line) Leadership experience or ready to step into management Strong understanding of SLAs, KPIs, and service management Confident handling escalations and complex issues Able to balance technical and managerial responsibilitiesEssential Skills Microsoft 365 & Intune Strong Azure experience Servers, Virtual machines Backups, NetworkingIf you're looking to step into a leadership role or grow within a well-supported IT function, we'd love to hear from you