Service Manager - Supported Accommodation

Service Area Manager Supported Accommodation | Overseeing 2 Homes Macclesfield, West England £42,500 – £47,500 per year (depending on experience) First year potential package: up to £52,750 Ongoing annual potential package: up to £50,500 Monday to Friday, 9am – 5pm Full Time | Permanent A well-established and growing provider of supported accommodation for young people is looking to appoint a Service Area Manager to oversee two homes within the same region. The Role You will be responsible for the day-to-day leadership and oversight of two supported accommodation homes, ensuring both services deliver safe, structured, and outcome-focused support. You’ll play a central role in setting standards, developing your teams, and ensuring each young person has a clear and meaningful plan to progress towards independence. Key Responsibilities * Lead and oversee the daily running of two supported accommodation services * Act as safeguarding lead, managing risk, incidents, and decision-making * Line manage and develop staff through supervision, coaching, and performance management * Ensure high-quality support plans, risk assessments, and record keeping * Build and maintain strong relationships with external professionals and stakeholders * Drive quality assurance, audits, and continuous improvement * Oversee staffing, rotas, training, and service performance * Promote independence, engagement, and positive outcomes for young people * Maintain consistent standards and culture across both services About You Essential: * Experience managing or deputising within supported accommodation, semi-independent, or similar young people’s services * Strong safeguarding knowledge and confidence in decision-making * Level 5 Diploma in Leadership & Management (or working towards) * Proven ability to lead teams and improve service quality * Organised and confident with compliance and reporting Salary & Benefits * Basic salary: £42,500 – £47,500 per year (depending on experience) * First year potential package: up to £52,750 * Ongoing annual potential package: up to £50,500 * Ofsted bonus: up to £3,000 per year * £1,500 if Ofsted rating is maintained at Good * £3,000 if Ofsted rating is maintained at Outstanding * Signing-on bonus: * Candidates working towards Level 5: £500 after 3 months, £750 after 6 months * Candidates with previous registration/Level 5: £750 after 3 months, £1,500 after 6 months