It Support Engineer
CV-LibraryUB11, Botwell, Greater LondonpermanentPosted: 30 March 2026
Apply NowWe are currently seeking candidates for an IT Support Engineer (SHIFT based) ONSITE for a permanent opportunity based in Uxbridge, Middlesex. Excellent opportunity to join a global market leader.
Windows 10, Windows 11, O365, AD, Azure, Azure AD, Intune, VPN, MacOS, Okta.
We require strong desktop support skills across Windows and MacOS, corporate deskside support experience essential, software and hardware focused, technician type role.
We are seeking a highly skilled IT Engineer to provide senior executive support and enhanced AV support. The ideal candidate will have extensive experience supporting C-Suite and other senior executives through daily operational needs, meeting support, and new technology deployments.
General IT Support:
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Provide technical support to end-users, assisting with issues related to cloud services, device management, and authentication.
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Maintain up-to-date knowledge of best practices in computing, device management, and security.
*
Collaborate with other IT teams to implement new technologies and solutions.
*
Assist in the documentation of procedures, policies, and troubleshooting steps for common issues.
Microsoft Azure:
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Administer and maintain Microsoft Azure environments, including users, mailboxes,storage, networking, and Active Directory services.
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Monitor and troubleshoot issues related to Azure resources and services.
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Assist in information gathering and troubleshooting of security based protocols related to Azure user logins.
Intune:
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Configure, manage, and monitor Intune for device and application management.
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Troubleshoot and resolve issues related to device enrollment, configuration, and compliance in Intune.
*
Manage software distribution, updates, and application configurations across both Windows and Mac devices using Intune.
Jamf:
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Administer and support Jamf Pro for macOS device management, ensuring all Apple devices are properly enrolled, configured, and compliant with organisational policies.
Okta:
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Manage and support Okta for identity and access management, including user provisioning, deprovisioning, and lifecycle management.
*
Monitor and troubleshoot user authentication issues and ensure seamless access for employees.
•Administer, maintain, and support Microsoft Office productivity suite
•Microsoft Azure Active Directory & Microsoft O365 Admin, including user account administration
•Remote access and VPN Configuration and Administration
•Enterprise experience in deploying, managing, and supporting Windows, macOS, and iOS platforms
•Enterprise Level AV Administration and Support
•Set up and support mobile devices and desktop telecommunications
•Strategic Thinking: Ability to identify and escalate trends for attention.
•Technical Knowledge: In-depth understanding, curiosity, and desire to learn about the technical environment.
•Teamwork & Communication: Exceptional interpersonal skills to engage and support stakeholders at all levels.
•Continuous Improvement: Understand the needs of the business
Windows 10, Windows 11, O365, AD, Azure, Azure AD, Intune, VPN, MacOS, Okta.
We require strong desktop support skills across Windows and MacOS, corporate deskside support experience essential, software and hardware focused, technician type role.
We are seeking a highly skilled IT Engineer to provide senior executive support and enhanced AV support. The ideal candidate will have extensive experience supporting C-Suite and other senior executives through daily operational needs, meeting support, and new technology deployments.
General IT Support:
*
Provide technical support to end-users, assisting with issues related to cloud services, device management, and authentication.
*
Maintain up-to-date knowledge of best practices in computing, device management, and security.
*
Collaborate with other IT teams to implement new technologies and solutions.
*
Assist in the documentation of procedures, policies, and troubleshooting steps for common issues.
Microsoft Azure:
*
Administer and maintain Microsoft Azure environments, including users, mailboxes,storage, networking, and Active Directory services.
*
Monitor and troubleshoot issues related to Azure resources and services.
*
Assist in information gathering and troubleshooting of security based protocols related to Azure user logins.
Intune:
*
Configure, manage, and monitor Intune for device and application management.
*
Troubleshoot and resolve issues related to device enrollment, configuration, and compliance in Intune.
*
Manage software distribution, updates, and application configurations across both Windows and Mac devices using Intune.
Jamf:
*
Administer and support Jamf Pro for macOS device management, ensuring all Apple devices are properly enrolled, configured, and compliant with organisational policies.
Okta:
*
Manage and support Okta for identity and access management, including user provisioning, deprovisioning, and lifecycle management.
*
Monitor and troubleshoot user authentication issues and ensure seamless access for employees.
•Administer, maintain, and support Microsoft Office productivity suite
•Microsoft Azure Active Directory & Microsoft O365 Admin, including user account administration
•Remote access and VPN Configuration and Administration
•Enterprise experience in deploying, managing, and supporting Windows, macOS, and iOS platforms
•Enterprise Level AV Administration and Support
•Set up and support mobile devices and desktop telecommunications
•Strategic Thinking: Ability to identify and escalate trends for attention.
•Technical Knowledge: In-depth understanding, curiosity, and desire to learn about the technical environment.
•Teamwork & Communication: Exceptional interpersonal skills to engage and support stakeholders at all levels.
•Continuous Improvement: Understand the needs of the business