Power BI Developer
Power BI Developer – East Midlands – Local Authority £367 - £482+ per day(negotiable depending on experience) Hybrid working available – 2 days in the office 6 months initial contract – likely to be extended Job Responsibilities: * Strong Power BI build skills: DAX, Power Query (M), data modelling (star schema) * Experience reporting from Dynamics 365 / Dataverse (tables, relationships, option sets, including custom tables) * Delivered reporting for Customer Service / Contact Centre: cases, queues, SLAs, agent performance, call statistics. * Data extraction/refresh patterns from Dataverse (e.g., connector/TDS/Synapse Link/Fabric) and shaping for analytics * Implements RLS, governance, and performance optimisation (model + measures) * Can translate service ops needs into clear KPIs, definitions, and usable dashboards You must have: * Knowledge of Omnichannel/contact centre metrics (e.g., FCR, AHT, backlog/aging) * Broader Power Platform exposure (Power Apps/Automate) and how it impacts data/reporting * Experience of working directly within a local authority is essential Benefits of Working with On-recruitment: * Up to a £250 referral bonus for any successful referrals – T’s & C.s apply * Free DBS Checks * Access to a wide range of temporary and permanent opportunities