Relief Security Officer

Role: Corporate Relief Officer Location: London Zones 1-6 Pay Rate: (Site dependent) Shift Pattern: Days/Nights must be fully flexible City Group Security is a forward-thinking privately owned company and a leading provider of professional, integrated bespoke security and facilities management services. They offer clients a flexible and scalable approach to addressing their security and FM requirements across a wide range of sectors, including educational settings and student accommodation, healthcare, charitable organisations, corporate and estate management, warehouse and distribution, social housing, utilities, and shopping centres and retail parks. Duties: (Site Dependent) The Corporate Security Officer will perform a range of duties based on the specific site requirements, which may include: * Patrols: * Conducting routine internal and external patrols to ensure safety and security. * Reception Duties: * Managing front desk operations, welcoming visitors, and ensuring proper sign-in/out procedures. * Control Room Operations: * Monitoring and operating CCTV systems and access control mechanisms. * Responding to alarms and incidents promptly and appropriately. * Communication: * Answering telephones professionally and responding to emails in a timely manner. * Communicating effectively with team members, management, and external parties as required. * Car Park & Loading Bay Monitoring: * Overseeing car parks and loading bays to ensure they are secure and orderly. * Customer Assistance: * Assisting customers, residents, or tenants with inquiries or concerns. * Providing a visible security presence to offer reassurance and support. Essential Experience: * Smart, Professional and inspire confidence to our clients * Always exhibit outstanding customer service * Good communication skills on all levels * Strong work ethic and proactive mindset to resolve all concerns to expectation * Security Officers must hold a valid SIA DS licence * Basic computer skills (word, excel etc) * * Driving Licence and access to own vehicle Desirable: * Valid CCTV licence City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age